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I've had coffee at Birches valley cafe for several years now and practically every time I've ordered a cappuccino, I've been disappointed.
Yesterday I finally broke down when I was passed one that resembled hot milk. I handed it back and said that I'd ordered a cappuccino. The girl said she'd make it again and did. The next was even worse! She basically boiled the already heated milk with the steam in an failed attempt to create some foam.
At £2.20 a pop I was getting a bit pissed off. I asked if she new the difference between a Capp and a latte. She said she did so I asked her again if she'd make it correctly.
Finally, the chap who appears to be in charge came over and made it for her.
1/3 espresso, 1/3 milk, 1/3 foam. Bang on!
Now, was I out of order? Because my thinking is that if you are working as a barista, you should damn well be able to make a decent drink.
Your life is hard man! How do you cope!
By the way MTFU and drink tea.
Why do you keep going back to a naff coffee shop?
Don't worry, you're not a coffee snob; you drink cappuccino.
You could have mebbies helped her; 'I normally have 1/3, 1/3, 1/3'or some such. The way you've written it up, sounds like you were arsey which may have been your privilege but won't necessarily get you a decent cappa from a Saturday girl in a cafe.
The clue is in the word 'snob'.
When did it become something to be proud of?
He's paying for A and is getting B to Z.
She needs the training.
Good on you O.P.
Don't worry, you're not a coffee snob; you drink cappuccino.
+1
Depends on how you spoke to her.
Nice one OP, life is too short for bad coffee.
Pffft milk in coffee, you deserve everyghing you get.
Anyone who orders a cappuccino deserves whatever they get.
Don't worry, you're not a coffee snob; you drink cappuccino.
+1
Do you also drink Lambrini? 🙂
I've found some of these new places pretty rubbish to be honest.
The last place I tried had some Scroobius Pip lookalike serving, who just looked blankly at me when I asked if they serve mellow birds.
Maybe she hadn't been taught by her boss? If you spoke to her in the way that you've implied in the OP then you'd definitely have come across as a condesending 'snob'.
Don't worry, you're not a coffee snob; you drink cappuccino.
Pffft milk in coffee, you deserve everyghing you get.
Why ruin coffee by putting milk in it.? Milk is for a mug of tea not for coffee.
Cappuccino?! Really? Coffee snob you ain't.
Who is Scroobius Pip??
I've had coffee at Birches valley cafe for several years now and practically every time I've ordered a cappuccino, I've been disappointed.
Coffee snob , no. A bit gimp for consistently going back to buy poor coffee, yes.
I have the same problem op. I'm a proper real ale aficionado and can I get a decent shandy anywhere!
Milk is for a mug of tea not for coffee.
Milk is for small cows
What about goat's milk? 🙂
bigrich - Member
Don't worry, you're not a coffee snob; you drink cappuccino
This
Do you also drink Lambrini?
Of course he does, he's a also a "wine buff*" donchaknow 🙂
(*yes, I know, Lambrini isn't wine 😉 )
I asked if she new the difference between a Capp and a latte.
Did she ask if you know the difference between new and knew?
Rusty Spanner - Member
The clue is in the word 'snob'.
When did it become something to be proud of?
Bit of a leap ain't it sponnah. Interesting how you read that into my statement. Being proud of it I mean.
Cappuccino?! Really? Coffee snob you ain't.
So much this
The drink you were served (at a very reasonable price) was not to your taste. The way you responded like a petulant child and were rude to a young girl is totally out of order. So yes "unreasonable" to describe your behaviour is the right word.
Why ruin coffee by putting milk in it.? Milk is for a mug of tea not for coffee
That's pretty dumb when you think about it.
Who is Scroobius Pip??
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I reckon MI5 might have a file on his beard...
Cappuccino is fine, as long as it's drunk at the correct time of day. Lots of wannabe coffee snobs here I see. 😉
Well, your op states you believe your actions were reasonable. 🙂
And you admit to being a snob in the title.
If you're not proud of it, you've got a funny way of showing it.
Or is this a cry for help? 😉
Disappointed...
Thought this thread would be about high end coffee making toys
Have to 😆 at the cappuccino condescension
Andyrm. Do you consistently get crap service and put up with it? I asked twice politely. At want point do you think it reasonable to expect to get the product you asked for or should I MTFU and drink black coffee like all the NON coffee snobs here? Why should the price you pay for something dictate whether it's actually what you get in return?
I'll take your insult on the chin though because you are entitled to your opinion even it is unreasonable and stupid.
No offence mate of course.. 😆
This thread makes the internet cry.
If only you had gone to Starbucks. You could have referred her to the corporate training manual.
You haven't explained why you've kept going back to the same coffee shop for years despite being constantly disappointed 🙂
Probably for the same reason I keep voting Labour. 😀
The type of thread only STW could deliver 😆
You could have mebbies helped her; 'I normally have 1/3, 1/3, 1/3'or some such. The way you've written it up, sounds like you were arsey which may have been your privilege but won't necessarily get you a decent cappa from a Saturday girl in a cafe.
I'd go along with that. Might be just how it's written, but it does sound like snob has a superfluous S on it.
You are not a coffee snob.
Did you ask what the TDS levels of their water were and if they were going to be getting an EK43 in now they are all the rage? Do you have a hangover from the coffee festival after party after party (where you were on the free booze list) No, so shut up and go back to your frothy provincial cappuchino.
🙄
[serious] depends on how busy it was and if there was a queue behind you, if you have been going in there a long time then I would have asked the better barista to make my coffee and if they ask why there's an opportunity to tell them, then the lead has come from them not you. Life is too short for crap coffee or anything else for that matter. [/serious]
'Cappuchino' Mr Smith?
2 tone brown trousers?
Gears Suck, from what you wrote you come across as a bit of a drama queen. You could have advised her on how to make it they way you like it. She may have remembered you next time and made your next coffee to your liking. Now she will defiantly remember you as you'll have your own special cup washed in the toilet bowl and your coffee will be almost right as I'm sure a big greeny suspending in the milk foam isn't part of the perfect cappuccino.
Enjoy your next coffee there, I'm sure your petty victory was worth it.
'Cappuchino' Mr Smith?
2 tone brown trousers?
Double espresso coming up to shift the hangover. I don't own any brown trousers or skinny jeans.
I've been to places where a Cappuccino was Nescafé with squirty cream on top!
You didn't see it, you weren't there maaaan... 🙁
Wait a f****g minute Craigxxl. Are you suggesting that I instruct the barista on how a cappuccino should be made? I don't have a special way I like it. I LIKE a cappuccino.
Either way, I seriously doubt she would remember me and certainly not enough to think. Oh look! Here's that lovely gentleman who likes to have the drink he asked for made a special way. Let me get right on that.
If in your imagined version of the tone I used in our conversation, I was rude or condescending. Then you have a negative imagination (also noted in your sick version of possible retaliation for a pretty minor thing)
Usually, I'm only rude or condescending to trolls who enjoy the opportunity ridicule someone who posts a question which asks a legitimate question and opens a discussion for reasoned opinions.
I see Mr Smith also likes to make unnecessary comments designed to insult. It shows a lack of intelligence.
Edit: sorry I meant rusty spanners comment to Mr Smith.
Do you have a Waitrose nearby ?
also noted in your sick version of possible retaliation for a pretty minor thing
Unfortunately for you it's very likely going to be what happens.
I see Mr Smith also likes to make unnecessary comments designed to insult. It shows a lack of intelligence.
He insulted you?
You really are a drama queen! Such a sensitive soul!
this thread makes me realise just how far we have come as a society
Gobuchul Read the posts silly boy.
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this thread makes me realise just how far we have come as a society
Margaret Thatcher said ‘there is no such thing as society’
not quite achieved Godwins law on page 2 but some would say that was close enough.
Just need a Tommy Lee Jones meme or some lolcats now.
Edit: beaten by the marsupial!
You haven't explained why you've kept going back to the same coffee shop for years despite being constantly disappointed
Basically this
Lamest thread ever IMO ... and that's saying something for STW 🙂
"Tell me your opinion about this situation, oh wait I don't like what you're telling me waaaaa"
Why ruin coffee by putting milk in it.? Milk is for a mug of tea not for coffee.
At least that's funny. 🙂
Don't worry, you're not a coffee snob; you drink cappuccino.
+1
I thought my trouser joke was funny.
Well, reasonably funny.
Ok, just reasonable then?
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Please yerselves.
You belittle the girl who is trying to make your cappuccino and clearly is not trained, yet you praise the guy who has employed her and put her front of shop to meet your needs without the required skills.
Enjoy your sprinkles.
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I'd drink that^
Tbh, I think I would have ordered an expresso and put my own milk in
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Did it look like this??
Lucien - ESPRESSO, tell me you did that on purpose... tell me
Do a lot of your conversations go this way??
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JULES WINNFIELD
Mmmm! Goddamn, Jimmie! This is some serious gourmet sh*t! Usually, me and Vince would be happy with some freeze-dried Taster's Choice right, but he springs this serious GOURMET shit on us! What flavor is this?
JIMMIE
Knock it off, Julie.
JULES WINNFIELD
[pause] What?
JIMMIE
I don't need you to tell me how f***ing good my coffee is, okay? I'm the one who buys it. I know how good it is. When Bonnie goes shopping she buys S**T. I buy the gourmet expensive stuff because when I drink it I want to taste it. But you know what's on my mind right now? It AIN'T the coffee in my kitchen, it's the dead ni***r in my garage.
JULES WINNFIELD
Oh, Jimmie, don't even worry about that...
I have the same problem with the baristas at my local Mcdonalds.
The barista at my local Greggs isn't great either but for £2 you also get a sausage butty... 🙂
I hope they use brown sauce.... Red Sauce is ridiculous!!
I've been to places where a Cappuccino was Nescafé with squirty cream on top!
You didn't see it, you weren't there maaaan..
Ah, the old days - 1/4 spoon of maxwell house from a catering tin, served up in a habitat french press, along with pyrex cup and saucer and a bowl of mixed white and brown sugar cubes...
White AND brown sugar cubes!!! 😯
I only got two sachets of sugar, and [u]ONLY[/u] two..
You got a withering look and a tut if you dared to ask for more..
Was she well fit?
The OP is exactly the reason I avoid riding Cannock
You know, I'm with the OP on this.
I wasn't there so if he'd been a nobber about it then I've little sympathy, but the bottom line is that he'd paid for something he'd not received and was well within his rights to kick it back. The fault is solely with the management who'd put the poor girl behind the counter with insufficient training.
It's not down to the customer to be teaching the 'barista' how to make cappuccino; it's not a special order, it's not a case of "well, I like mine with, x, y, and z." If you ordered chicken soup and got tomato, would you be expected to go "well, I like my chicken soup with less tomato and more chicken in it" so that next time you come in they know that when you order chicken soup you actually want chicken soup?
Crap service is a blight on this country, and our idea of protest is to sit there quietly tutting. Good on you.
The OP is exactly the reason I avoid riding Cannock
nice and to the point, keep them coming
should have ordered this hearty beverage, how could you be disappointed.
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Chicken soup and the price of fish.
Crap service is a blight on this country, and our idea of protest is to sit there quietly tutting.
or to keep going back for years accepting it, not saying anything and be surprised when it doesn't get any better?
Crap service is a blight on this country, and our idea of protest is to sit there quietly tutting. Good on you.
But then we keep squeezing to the point that the business can't make a reasonable return on it's investment, hence the lack of investment in staff training and the crap service. It's a vicious circle.
http://singletrackworld.com/forum/topic/free-tea-and-coffee-what-is-all-the-fuss-about
That may be so, but it's at best a secondary cause. We've had crap service in this country for years; when I go into a shop and I've to compete with a mobile phone for the attendant's attention, that's not a "lack of investment" issue, it's an ignorant shithouse issue.
The girl now knows how to do, which will be good for the cafe.
Of all the coffee shops I've been to, it's rare to see anyone who knows really what they are doing.
The most consistently good was the Greggs next to my work. There was a girl who worked there for a while who had the knack, all the others were terrible. Now they changed the machine for a fully automatic one and it is consistently shit now.
We've had crap service in this country for years; when I go into a shop and I've to compete with a mobile phone for the attendant's attention, that's not a "lack of investment" issue, it's an ignorant shithouse issue.
I'll give you that 100%.