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  • SRAM Tech Support – does anyone have an email address?
  • grtdkad
    Free Member

    Hi
    As per the title I am looking for an email address for either SRAM Tech Support** or Customer Services – does anyone have available?

    https://www.sram.com/contact

    Their contact page only includes Postal address and Tel/Fax numbers.
    I’m in the middle of drafting an old-school letter but have paused to see if STW have better contact details.

    Thanks

    **I’m trying to resolve an issue with a SRAM XX brake where the lever randomly just pulls through to the bars (correction, on 90% of occassions pulls to bars, 10% of occassions you’ll get some stopping power). LBS has replaced seals, bleed them (repeatedly) etc but just not safe to ride rapidly with.

    nickdavies
    Full Member

    Speak to the uk tech centre would be your best bet id say, phone nos email etc here:

    http://www.sramtechcentre.co.uk

    simondbarnes
    Full Member

    Speak to the uk tech centre would be your best bet id say, phone nos email etc here:

    http://www.sramtechcentre.co.uk

    CONSUMERS
    The SRAM Technical Centre currently only handles requests from Trade partners. If you are a consumer who is looking for help with spares, service or warranty issues, please contact your nearest SRAM stockist or local bike store in the first instance. SRAM stockists can be found at http://www.zyrofisher.co.uk/retailers/sram.

    nickdavies
    Full Member

    I’ve emailed them before and had a helpful response, I’m only a consumer.

    grtdkad
    Free Member

    Thanks both. I’ll give it a go and see what happens.

    antigee
    Full Member

    I’ve emailed them before and had a helpful response, I’m only a consumer.

    ditto and surprising…email ignore that

Viewing 6 posts - 1 through 6 (of 6 total)

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