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  • Sending a bike by courier
  • SaxonRider
    Full Member

    The seller is offering to get it insured, and I will certainly pay for this, but…

    How comprehensive is a courier’ insurance? What sorts of eventualities does it cover? I am having the bike delivered to my work, but I won’t be able to unbox it for a week after it arrives.

    If something is wrong, will I be able to claim?

    Pook
    Full Member

    Don’t use Hermes whatever you do

    Cougar
    Full Member

    Private sale or trade?

    SaxonRider
    Full Member

    Private sale. It’s a guy in Glasgow. He has been very communicative, and sent photos of every stage of the process: that is, the bike before, during, and after packing.

    globalti
    Free Member

    We sold a bike on Ebay and TNT drive a fork truck tine though the box causing damage to the frame. The buyer was furious and blamed us. Not wanting a dispute and bad rating on Ebay I refunded him and got the bike back. Unfortunately his wife had signed for the package “in good condition” so we had no redress against TNT until I started a campaign of complaints and negotiation and in the end I got most of the cost of the repair back from them, by sheer bloody-mindedness. My adice to you would be to examine the box carefully and if you see any signs of crushing or penetration, sign for it as “damaged”.

Viewing 5 posts - 1 through 5 (of 5 total)

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