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Tradesmen - how to ...
 

[Closed] Tradesmen - how to deal with that "I've had a lower quote" email?

Posts: 0
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I've made it to Sales & Marketing Director so I guess I must know what I'm doing!

sales [i]and[/i] marketing titles are pants - they should always be separate roles as they have totally different skill sets IMHO


 
Posted : 11/02/2010 8:15 pm
Posts: 460
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If its essentially labour you are selling, which it is then your other quote being much lower must mean its either: less time or a lower hourly rate. That simple. You should be saying - this is how long my estimate to lay it is, and in that time i will do X Y and Z which means the finished product will look like X and have these features. If you reckon it takes say 30 hours to lay it and the other dude can do it in 15 then it will be less than half as well finished.
We do most of our work on T&M based on a scope. We don't reduce rates and we do not negotiate. Never have and never will. We don't rip our clients off and we won't get into p1ssing competitions. We do good work consistently and have a back catalogue of very happy clients, we've never lost a client and on my watch we never will. We often get companies wanting a cheap job or getting 'bought' quotes. We never even try to match them all we do is point out what we would do, very open on financials. last week we had 2 come back who have had their jobs go absolutely t1ts up (one for the second time). The quote to sort the mess out is almost twice the original and we're not even loading it. One day I always hope they will learn...


 
Posted : 11/02/2010 8:24 pm
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