I have used their built in postage a few times and it works pretty well, I don't use it on bigger items as I am able to send stuff through work and it's cheaper for me, better service for the buyer always delivered with in 24/48hours.
I continue to use eBay as my main way of selling bike parts as i seem to sell stuff quicker than through any other site
Yes, still working well for me but then I don't struggle with change. Sold a few items with Simple Delivery and it was indeed simple. Sold a collection item at weekend and money was available in eBay within minutes of scanning buyers collection code and in my bank account within 30 minutes.
Their postage works well enough and seems to update quickly, the only issue I had was when an item went missing. Evri wouldnt talk to me as I wasn't their customer, ebay said it wasn't them as the status was "in transit" so not lost and I needed to speak to Evri etc. It went around and around for weeks and I had to refund the buyer in the meantime as they hadn't had what they paid for.
Probably because I'm an outlier living nr to a post office I was quite happy using & supporting the local PO along with running a risk by using untracked services for low cost items, but that is no longer an option with eBay delivery.
Simple Postage has some issues, it's mandatory except when it's not suitable but their idea of what is and isn't suitable seems pretty much random, at a guess it's some low grade ai thing that just isn't clever enough to actually do the job.
it's also pretty annoying to have to weigh and size up everything before you list it... I've got a load of, frankly, crap listed at the moment and it's worth the time to take a photo and throw up a listing on the offchance but every bit of extra hassle makes it less worthwhile.
I'm personally happy with evri but I know a lot of people aren't. I did get one item flipped to royal mail for no reason I can comprehend- I'd listed it with "other courier" before Simple Postage came in and I guess it got migrated on a relisting or something. Just had to tell the person nope, sale cancelled, it didn't make any sense to post by RM and I couldn't get to a post office in a reasonable time.
It's not that I massively hate the new system, though for me it's mildly worse and mildly annoying. It's just that it comes on top of enshittification after enshittification. The "no fees" straight into "buyer protection fee for customers" fiasco, and the delayed payments, and the Saved Feed being trashed, and now this. But sadly it has to get a lot worse before anything else becomes viable really.
I have been caught out with the postage now.
Quite clearly wasn't sufficient it feels like ebay switched it, but i moght have just mucked up.
Anyway, my usual approach was just to send at higher cost and absorb the difference. This time though i had to pay, add a tracking number and let the buyer paid delivery to timeout and they got a refund. So they got to avoid postage and i was the cost of the poatage down off the sale.
Kept the buyer informed, explained what was happening and that not to worry if aomething gets cancelled as i wanted to make sure we were both protected.
Not a big deal, mildly annoying and mainly a lesson to do as northwind says and pre weight and cost the postage.
Still way better than selling on gumtree and facebook.
I seem to have lost combined postage, anyone know if this still available. I've got some small items for sale that I charge 85p for royal mail second class postage. Previously it's been set for 85p total no matter how many someone buys (I can get a few in one envelope) but now eBay adds 85p per item which is not great for buyers. Can this been adjusted? Can't see a setting anywhere.
Has anyone had some increasingly stern warnings about "Bladed Item Listings"?
eBay has sent me several emails saying I need to update my listings to verify bladed items are only sold / delivered to over 18s. I've double checked I've not got anything like that listed - all I've currently got for sale are some army boots.
I'm not sure if it's a generic email that's been written badly and should talk about general, hypothetical bladed items rather than saying I have some listed, whether some auto-categorisation has decided that I could shiv someone with a boot or what...
First listing since they added the buyer's fee... I put BiN price £38 and on the listing it shows as £40.24
I swear I saw at one point the post was included in the price, which was not what I set - but on the selling page it does show +Postage. Odd.
How does insurance work with the new postage system?
Last time I sent an expensive thing a couple of weeks ago, it wouldn't give me the option to add it - and I ended up taking the chance.
Have had that this week. Just sold a frame for £1100. The buyer selected Parcel Force 48, but it didn't include adequate insurance/cover. In the end I opted to purchase my own PF48 service
with the correct insurance and absorb the extra over and above what the buyer paid.
Have had that this week. Just sold a frame for £1100. The buyer selected Parcel Force 48, but it didn't include adequate insurance/cover. In the end I opted to purchase my own PF48 service
with the correct insurance and absorb the extra over and above what the buyer paid.
Glad it wasn't me being dense.
They really have ****ed things up good and proper, haven't they?
Parcelforce doesn't integrate well with eBay. What I've been doing is pricing it offline and manually adding the the rate to eBay, then just marking as despatched and putting the tracking in (and parcelforce's tracking number can be hard to figure out).
I've had two go through GSP and neither of them worked well despite the tracking being marked as delivered. And then one package was disposed of by eBay 😔
Lord knows what'll happen when you can't manually do the postage.
I had that knife thing. I had listed some Warhammer figures, a few of which had swords and daggers and assumed I'd triggered something (I remember someone having difficulty listing a Cannondale Scalpel for the same reason a while back) but not so sure now. I ignored it and it went away.
New postage thing is a right pain in the bottom though
Effectively makes it pointless clearing out small low value stuff like the umpteen brake adapters or Garmin mounts, most books and CDs. Books and CDs can go to the charity shop, but they won't want a dozen brake mounts
It's still letting me use royal mail. £1.55 for a large letter. You can get quite a good sized cheap item into that. No tracking but I'll live with that for a low value item.
I've also suffered from the 'bladed' items ban. I was selling an old B&D Jigsaw without an actual blade. It was a repeat listing except it has now been taken down by eBay ...
It's still letting me use royal mail. £1.55 for a large letter. You can get quite a good sized cheap item into that. No tracking but I'll live with that for a low value item.
I don't think the obligation to use eBay's postage system kicks in until 15th April 🤔
When you sell to someone in Northern Ireland, they pay UK rates for (eg Evri). I just got £2.94 for P&P, but Evri's cost is £5+
I can switch to Royal Mail, but still a bit light on postage (£3.35).
All a bit shite.
If that's using Simple Delivery and so long as you buy the postage label via eBay - it shouldn't make any difference to you or the buyer. You should both be charged the flat amount and eBay swallow the rest.
It's awful now as a seller.
Their world has changed. They're moving from being an online auction site to a marketplace that operates more in the space of Amazon and Ali Express.
I imagine private sellers are a nightmare for eBay in general but less so in this model. Historically, the seller got their money quickly and was then left to their own moral compass to push on with packing, posting, etc ... before it got to the item actually being properly packed, arriving as described, etc. eBay have made the seller be more of a retailer than someone clearing a bunch of second hand stuff that might be of interest to raise a bit of cash.
Odd buying prices to one side, it's a far better experience for the buyer which is key if you're changing your model from auction site to market place.
I don't think it's awful as a seller. It's just different. You have to wait for your money and the slower you are with posting, the longer you wait, but using Simple Delivery (Which is actually awkward if you don't want to use GSP for international) everything is handled within the system and it's all fully tracked and insured and cheap - you don't even need a printer.
If that's using Simple Delivery and so long as you buy the postage label via eBay - it shouldn't make any difference to you or the buyer. You should both be charged the flat amount and eBay swallow the rest.
Really? Blimey. I hadn't considered that. I have a few bits and bobs listed at present so perhaps I will look at those and monitor what charges I have.
The only time it may come back to you is if you've misjudged the size or weight of the parcel - I've you've sold it as a small parcel, but it's actually a medium by size or weight for example, but this would only happen if RM/Evri picked up on the difference and asked eBay for the money.
I see eBay are noting the cost of the "buyers fee" now, so it's out in the open. Some numpties are still stating "cash on collection" though....
Anyone sent a bike since the new postage system came into force? None of the options I can see are big enough for a full-size bike box...
It will be exempt from Simple Delivery due to its size, weight or both. You’ll be free to use whatever you want. Just specify the size as over 150cm or the weight over 20kg and it should default.
I've been selling some more normal sized bits lately and the simple delivery actually works fairly well for those.
I've been selling some more normal sized bits lately and the simple delivery actually works fairly well for those
Agreed, it works well selling. Also nice as a buyer that people need to get on with posting to get their money, in the past I had far too many cases of somebody charging £5 for next day delivery and packaging and then waiting a week to drop it a the Evri point in a cereal box all while sitting on the money.
It will be exempt from Simple Delivery due to its size, weight or both. You’ll be free to use whatever you want. Just specify the size as over 150cm or the weight over 20kg and it should default.
Ta. Looks like the website gives you more options for custom postage than in the app.
A new and exotic problem 😀
Simple Delivery. Someone from USA has bid and won.
Was set up as GSP.
Address is Manchester, New Hampshire.
So I can't generate a Royal Mail label.
Shite.
/Ends
I see eBay are noting the cost of the "buyers fee" now, so it's out in the open. Some numpties are still stating "cash on collection" though....
You can still cash on collection, ebay just then invoices the seller for the fees?
I bought some stuff that way recently.
A new and exotic problem 😀
Simple Delivery. Someone from USA has bid and won.
Was set up as GSP.
Address is Manchester, New Hampshire.
So I can't generate a Royal Mail label.
Shite.
/Ends
There is a process in place for if you use a different postal method- like, I had someone ask for an express service and was happy to do it, so I just did it and then requested a refund of the Simple Delivery.
Except, it doesn't work, at all. There's a reddit chat about it, we can't find a single person who's actually got the refund, or any response at all from the automatic process other than the initial receipt. And if message them that also goes into a black hole. I've just done a credit card reclaim for it just to see what'll happen, the lady at the bank said "oh yeah I've had a few of these lately" which is always a good sign. I predict they try and claim it off my balance or just charge it again or something equally shitty.
Oh, I just got some automated feedback. From ebay.
I'm guessing noone's bothering anymore, so they've decided to make the numbers up! What a shit show.
Selling some handlebars, which you may know are generally longer than 61cm these days...
Not able to change them from simple delivery. So, basically, you can't make it work as the biggest allowed is 61 x 61 x 46 (and yes, I have heard of hypotenuse, but I haven't got a box shaped like that).
Only option, after a lot of head scratching, was to opt for Evri only on postage, which allows up to 120cm length. I hope.
Royal mail has an option for tubes "For rolled and cylinder-shaped parcels, the length of the item plus twice the diameter
must not exceed 104cm, with the greatest dimension being no more than 90cm.". It gets charged the same as a medium parcel. But I don't know if you can buy a medium parcel label then send a tube, or if its a separate thing entirely.
Agreed, it works well selling. Also nice as a buyer that people need to get on with posting to get their money, in the past I had far too many cases of somebody charging £5 for next day delivery and packaging and then waiting a week to drop it a the Evri point in a cereal box all while sitting on the money.
I get that it can be like that sometimes. But two days is a joke. If something is on buy it now. And it gets purchased on a tuesday. They are waiting until Friday until its posted. I simply have no option to get it posted on a Wednesday Thursday.
Not a business. Just seel stuff i don't want and other people do. If you need faster service than that then buy it new?
I mean i don't charge for next delivery so i totally get why that would be taking the piss. But it does make it quite hard to sell stuff with this 2 days postage thing.
Yeah, the RM tube option was what I was trying to access. I thought tubes were slightly cheaper than medium box as well, but it's not worth the effort (bars will be lucky to get above 99p!)
Bloody UPS charging me an extra £4.50 for a box apparently being 2cm's too big and all sides. Yeah right.
I specifically amended the box to be in the required measurements but I have to prove it with photos, but they just get trusted!!
Update - I disputed the additional charges, asking why they don't have to prove the box was too big with photos, and they have accepted there could have been a mistake and refunded me the extra £4.50 charge. Woop, Woop.
I know its only £4.50, but its the principal. Thats nearly a pint for me later now!!
Tube and medium parcel are the same thing for Royal Mail.
I've had my first package not arrived (as seller) with simple delivery. Buyer opened a not delivered case but as eBay can see I posted it (and it has other tracking steps as far as the main depot where it seems stuck) they will apparently deal with everything!
I've had my first package not arrived (as seller) with simple delivery. Buyer opened a not delivered case but as eBay can see I posted it (and it has other tracking steps as far as the main depot where it seems stuck) they will apparently deal with everything!
Update - I disputed the additional charges, asking why they don't have to prove the box was too big with photos, and they have accepted there could have been a mistake and refunded me the extra £4.50 charge. Woop, Woop.I know its only £4.50, but its the principal. Thats nearly a pint for me later now!!
ASide but if you ever get this with Evri, simply ignore the invoice, they never follow it up and there's no consequences. The only time I ever had any hassle was the one time I got arsy and went "there is literally no way this was overweight, it was a plastic toy, it must have weight about 300g" and got into a pointless to-and-fro that escalated a bit, I learned my lesson and every other time I've just ignored it. Sometimes it's probably been valid, sometimes it's been them cocking up, it makes no difference over dozens and dozens of times it's happened, just ignore.
See also: if you ever get an item delivered from abroad by DHL and then they send you an invoice saying they've paid the tax and added their huge fees and now you have to pay them, you can ignore that too, they can ask but they have no legal basis to demand and no recourse. They'll send you letters implying that you're evading tax but you aren't.
See also: if you ever get an item delivered from abroad by DHL and then they send you an invoice saying they've paid the tax and added their huge fees and now you have to pay them, you can ignore that too, they can ask but they have no legal basis to demand and no recourse. They'll send you letters implying that you're evading tax but you aren't.
Hmm, interesting, just received an expensive motorcycle exhaust from Italy & didn't get any tax or fees to pay, will see if something pops up in the post. Thanks
Is this just UK?
I've just sold some XTR levers. Sold for $177. Minus 11.61 sales tax. Minus 26.02 Selling cost/transaction fee. And they wouldn't release my cash for a month as they said the address the item was sent was different to the sellers (it wasn't, item delivered, buyer left feedback saying he'd received it, but ebay still wouldn't release the cash! (got it now).
FB Marketplace it is, and I'll just accept there's gonna be "are these still available" type questions.
