Not seeing the message from my machine (or phone).
Just completed a live chat session. Just ignore the minutes and wait for the queue to hit 0. CS person has my transaction IDs and says the discount will be applied within 14 days (as they're having loads of these problems).
Weird and annoyingly! I purchased one item and it worked, the second one hasn't! showing as full price in my Pay pal I have tried to cancel it but we shall wait and see. Not the end of the world but annoying as the 20% off code would be totes amaze 😉
Thanks to the original poster for the PSA - ordered a new lens for my camera and got £50 off. I had also recently converted some nectar points into a £25 ebay voucher so used that as well!
Hope the wife doesn't find out.....
Sid
Arrrghh ebay chat are asking for a link from an email, anyone help me out here?
just tell em you got it off social media, like 99% of other buyers! What do they think: people are going to keep discount codes secret??!
They are saying I can't have it as I can't prove that I got an email
They'll know who had the code and who didn't, as they sent out the code by email to specific members themselves in the first place. I wonder if that is why it worked for me when it wasn't working for most people.
I am amazed at all the people on huk getting in a froth because they were unable to use a discount code they weren't offered by ebay or entitled to use, especially as half of them seem to have bought something they don't really need just because there was %20 off, sums up rampant 21st century consumerism really.
I got the code via email but it didn't work on purchase, will wait and see if they refund my 20% as promised. Just need our camper delivering now, 3 month delay, so that we can fit the cameras.
Yep I got the email but couldn't use the code either. Didn't end up buying anything in the end although I wanted a new pair of mtb shoes, a basketball hoop and a dishwasher!!!!
I went ahead and bought some new Gore shorts I've been eyeing up for a while, I had the error message but was committed by the time I saw it. Just got off the phone to ebay, I'll get the discount refunded to my paypal account in the next 2 weeks, I'm happy with that, it's pretty much meant I get a pair of shorts £40 cheaper than retail 🙂
Called tonight by eBay, the 20% refund is to be processed.
Phew....
Saw the PSA so got straight on and bought the guitar I've been longing for. Clicked purchase then said voucher code expired. Contacting seller to hopefully cancel purchase. Could only use code once purchase clicked.
Could've got away with it if I had a discount to show, now she will be on my case all day..........
If it ever gets out I tried to buy another guitar....
Worked for me. I'm not even in the UK, but my ebay and paypal accounts are from when I used to live there. I didn't get an email, just saw the PSA on here. Put the code in at checkout, it applied a discount, payment went through although there was a weird message after confirming through paypal (when I'd normally expect a page that says transaction completed or similar). Something about transaction not confirmed, please check your account later.
My bank account has been debited for the correct (discounted) amount though.
Resurrect time!
Have people received their refunds to their paypal accounts? If so, did you get two payments like I did?
No doubt they will claim it back at some point but wondering whether everybody got double refunds?
I just got the one refund, but my code worked at the time anyway
So effectively you got 'double discount'? Maybe they are doing this deliberately as an apology? Bit like the free Oakleys some years back. Maybe I'll spend the other cash as well then!
