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Non Fault RTA - How to proceed?

doomanic · 2023-05-17T11:11:56Z

On the 6th I was involved in a non fault minor RTA. I advised my insurer the same day using the online portal and was contacted the following day by Enterprise (who have been tasked by my insurer to handle the repair) who wanted me to enter into a hire agreement for a like-for-like replacement car. I declined at the time and said I wasn't prepared to enter into agreement that may find me liable for costs if challenged by the other party's insurer. I also questioned why I needed a hire car as my policy specifically included a curtesy car. Yesterday, Enterprise contacted me to say they had not received any response from the other party's insurance and would update me in 72 hours. We have attempted to contact the at fault party's insurers to confirm the other party is insured but unfortunately they have not been able to confirm this at this stage. We have made them aware of the accident circumstances and will continue to chase them. We will attempt again in the next 72 hours and will provide you with an update. Thank you, Enterprise Rent-A-Car Today, I received a call from Admiral, the other party's insurer. They have accepted full liability and Admiral have requested that I deal directly with them. They have offered me cash in lieu of repair, which I have declined, and have offered a like-for-like hire with no personal liability for the duration of the repair, either a Merc S Class or a Jaaaaag Xsomething. They have stated that their approved repairer guarantees the repair for life (as long as I own the car). They have also offered me £200 for dealing with them directly, presumably because my insurer will fleece them for the cost of repair and the hire car. What does the hive mind think about this?

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Rich_s

Posts: 3633

Full Member

Yeah, the reason the doors close with a satisfying "thunk" is because they're £3k apiece 😁

Posted : 23/08/2023 12:52 pm

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