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[Closed] More consumer help - Currys

 Earl
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[#1114499]

Took a camera in for warrantee repair. It came back 25 days later fixed.

A few days later I noticed they (Currys/Cannon) had damaged the screen while it was away. It's now back with Currys to get fixed. Was told it's likely to take another 3 weeks.

So the first time it was away - repair under warrantee. Second time repair due to damage they caused.

Currys rules are that if it takes more than 28 days for repair then you are entitled to a replacement. As I will be without my cam for atleast 6 weeks should it apply to me?


 
Posted : 09/12/2009 11:50 am
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Do you say warrantee like you spell it? ๐Ÿ˜€


 
Posted : 09/12/2009 11:53 am
 ski
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well you could try and ask for a exchange or replacement, stating that you have no confidence in the repair agent they use, because of the damage caused to your camera.

Is it out of the standard 12 month warrantee?


 
Posted : 09/12/2009 11:53 am
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I think the 28days would apply to a single repair...not two combined.

You said yourself it was fixed when it came back the first time.


 
Posted : 09/12/2009 12:12 pm
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I thought this was going to be a thread about the edible type of currys. Damn... I'm a bit of an expert there.


 
Posted : 09/12/2009 1:42 pm
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algarvebairn - Member
Do you say warrantee like you spell it?

Do you having nothing else to do? Not everyone is great at spelling 8)


 
Posted : 09/12/2009 1:56 pm
 Earl
Posts: 1902
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I think the 28days would apply to a single repair...not two combined.

You said yourself it was fixed when it came back the first time.

Yea but the second time it not a warranty repair. It's a repair from damage caused while in there care.


 
Posted : 09/12/2009 1:58 pm
 Earl
Posts: 1902
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algarvebairn - Member
Do you say warrantee like you spell it?

Do you having nothing else to do? Not everyone is great at spelling

English (latin based) is not my first language so forgive me. But that is the way it is prounced isn't it?

Yep, only 7 months old.


 
Posted : 09/12/2009 2:20 pm