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[Closed] Importing contacts to outlook - help please!

 core
Posts: 2770
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[#11821349]

Morning all, apologies for the thoroughly boring Monday morning post...

I'm trying to import contacts from gmail to outlook. I've followed all the steps, exported from gmail to an outlook CSV file, downloaded it, imported into outlook, all of the contacts are there, but some of the phone numbers are scrambled - like they've got excel formatting in them.

For example: 4.47969 E+11, 4.47967 E+11

They're all fine in gmail, so I must be cocking something up with the export/import?!


 
Posted : 29/03/2021 10:47 am
Posts: 78497
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Cougar-approved:

https://www.fieldstonsoftware.com/software/gsyncit5/


 
Posted : 30/03/2021 6:38 pm
Posts: 2616
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I'd try formating those number fields as text fields. Excel is seeing them as very big 10 digit numbers. Once you've done that try importing again.
https://support.microsoft.com/en-us/office/import-contacts-from-an-excel-spreadsheet-to-outlook-f6483469-0684-4c30-82c5-c881930f5451


 
Posted : 30/03/2021 6:58 pm
Posts: 10337
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Did you make the mistake of opening the csv in Excel first to make sure it was ok? That often trips people up


 
Posted : 30/03/2021 7:50 pm