[Closed] Humiliated in Waitrose

"To any readers traumatised by the prospect of a re-scan, we would recommend that they [s]do only small shops, or stick to conventional tills[/s] [i]grow up[/i]."

Don't worry, in a couple of years a more 'customer friendly' and convenient form of security will be introduced and you'll be able to chase yourself across the car park as stolen avocados spill from your organic jute bag.

Humiliated in Waitrose? CS of Eastboune has humiliated themselves on the Guardian website!
I can't remember how long ago I used to do self scan (can't even remember which supermarket it was!) but back then you had to do random security rescans. Waitrose has apologised? FFS!
Bloody idiot.

When getting frisked randomly by overbearing employees is factored in, do you actually save much time by doing the supermarket's job for them?

Yeah, but...

[url= http://www.thedailymash.co.uk/news/business/waitrose-top-for-organic-vegetables-customer-service-and-milfs-2013043067123 ]Waitrose top for organic vegetables, customer service and milfs[/url]

[img] [/img]

Slow news day?

grow up

Quite. It's a random security check, Tesco do exactly the same. They'd be mad not to. Anecdotally, it seems to have become less frequent as I've used it more.

That should be in the DM surely?

What a precious, self important, pompous rant!

I genuinely had this in a Waitrose a few years ago. Indignant chap was incredibly rude to the young check out girl who had to re-scan his stuff. Kept banging on about how much he spent in Waitrose and how he didn't have to tolerate this - pretty much exactly the same shite as in that letter.
There were quite a few people in the queue either side of him who took exception to the way he was treating the lass, who couldn't have been more than 17 or 18, and they all started to take the piss mercilessly. Didn't help the situation and he got more and more furious at everyone laughing at him. I'd not be surprised if he took himself back to his car afterwards and had a small heart attack.
It was all a bit cruel in hindsight but he was being a total prick!

Tesco do exactly the same and at an increased frequency.

Sometimes the Guardian is just so well....Guardian sometimes.

Anecdotally, it seems to have become less frequent as I've used it more.

Yep me too, I had a couple of rescans in quick succession in the early days of using it and none in the last couple of years.

Waitrose has been in touch to explain this and apologise with a goodwill gesture.

What a snowflake

#PrayforCSofEastbourne

FFS.

Tesco, which admittedly is full of working class scum like me who could be lured into a life of crime by the chance to have a couple of tins of beans away for free, has had this system for a few years now - it's like a 1st class queue for the terminally impatient like me - you shoot your ghastly non-organic goods as you go and 95% of the time whilst the rest of the great unwashed queue up like muggles to pay you just shoot the till, mash your contactless card towards it as you grunt and leave.

5% of the time you have to have a nice lady check your aim. They don't clap you in irons whilst you check, and even if you have missed something (sorry Lads) they just adjust the total and away you go*

*if you consistently 'miss' they do ban you from using it I'm told.

Flashy - I wish the Mash was a real paper so I could Buy it for my in-flight news!

Buy it, Dan? We get free papers in my part of the plane! (LATAM immiment, by the way. Will email when I know flights!)

I got "caught" when I let the kids do the scan as you shop thing at Tesco and one item wasn't scanned I was even arrested or anything

Fake queues.

That's priceless.

I will continue to use the human-staffed checkouts and keep local people in work.

Old tech - this is where we are heading

https://techcrunch.com/2018/01/21/inside-amazons-surveillance-powered-no-checkout-convenience-store/

And Tesco only rescan a sample IIRC, not the whole shop.

This is a worry. I may have to return to robbing from honesty boxes.

Fake queues

Well played. Well played indeed.

Tesco operate a similar system, it’s called Scan one and Steal one.

'moonbase milf' lolz

She looks like a shoplifter.

Flashy - you only get free papers if the pilots haven’t taken them all first! We’ve stopped the telegraph & Mail on board now 8O. I’m lost for 10 hours without the Telegraph Cryptic!

Have we worked out CS’ STW name yet?

People still visit Supermarkets and do their own shopping? How quaint.

I use the self scan all the time. Saves me a fortune

10 hours?

Thicko! Ten minutes, more like!

😉

She looks like a shoplifter.

That's the reporter.

Here's the queue to get into the amazon supermarket that's been setup to avoid people having to queue. [img] [/img]

Every little helps !!!!!

that is brilliant Muppetwrangler

Muppetwrangler is actually the official job title of the person who has to manage that queue.

That's the reporter.

Yeh, but she writes for the Guardian, so all property is theft, no? 🙂

I'm glad this going viral. If this isn't an elaborate troll, "CS" needs to be exposed and laughed out of the country.

We had a £200.00 shopping trolley full just before Christmas ..and a full scan !( Tesco )
Apparently 1:5 get scanned at this time of year ..annoying...yes ..humiliating ?
Only if you have got something to hide ..

Apparently 1:5 get scanned at this time of year ..annoying...yes ..humiliating ?
Only if you have got something to hide ..

They never spot the extra bottles of malt I gaffer tape to the base of the trolley though.

Muppetwrangler is actually the official job title of the person who has to manage that queue.

😆

I once waltz out the shop with a 25kg bag of dog food perched under the main basket of the trolley without even thinking. Put it there because it would have taken up half the main basket otherwise.

I have some sympathy. Waitrose are saving millions in staff wages not having to check trolleys. CS exchanges his labour for the convenience of an easy checkout, and if that easy checkout is taken away from him then its not unreasonable to be disappointed. If you were checked, re-scanned, found to be fine then saying "really sorry have a bottle of wine/£voucher" would seem to be a fair re-distribution of the saving that Waitrose have made.

I just go shoplifting.

Its miles easier nowadays

The staff are all so preoccupied with the middle classes sneaking some organic quinoa into their trolley without scanning it, that they're totally oblivious to me shoving 9 or 10 huge steaks down the front of my tracky bottoms

[quote=hb70 ]I have some sympathy. Waitrose are saving millions in staff wages not having to check trolleys. CS exchanges his labour for the convenience of an easy checkout, and if that easy checkout is taken away from him then its not unreasonable to be disappointed.

Yeah, evil Waitrose sacking their staff and getting the customer to do their work for them. Evil Waitrose employing staff to check. Can't they make their minds up?

Tesco operate a similar system, it’s called Scan one and Steal one.

Bet youre a real So and So at the security check...

How much would they have to pay some poor bastard to check Binners' strides