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So the good lady accidentally put her iphone 5s in the wash and found out it couldn't breathe underwater, following much wailing and crying I rang the insurance company as we have accidental damage cover on personal belongings.
They were ok with the claim, told me everything would be fine and took £200 excess off me then passed me onto there approved organiser of such claims.
I spoke with them this morning and they have told me that I can have a refurbished phone (Apple A grade standard apparently, which means naff all to me) this week or I can wait for there approved organiser of phone repairs for an inspection and [u]maybe[/u] get a new phone in 2 weeks time, equally maybe I might still get a refurbished phone.
Question is do I want a second hand phone potentially years old but in good condition for £200 (which I figure I could have bought one online somewhere and taken the risk myself or bought a completely new non iphone for less) or do I just suck it up like the mug I feel insurance companies play you for?
You can get. Secondhand 5s for well under £200 and not need to touch your insurance.
I just sold my 64gb iPhone 6 for £200 as a good example.
I know this is in no way helpful....
....but £200 excess for an iPhone 5s refurb?
Ouch.
Anyway, I'd wait. You might get something better.
Claim cancelled, £200 back in bank.
Lesson learned
bet your premiums still go up 😉
no doubt
My great Monday morning experience continues.
Daughter is US for 3 months and O2 are charging her for all phone calls and data etc despite having the Travel bolt on (£4.99 a day) Once a week I do a live chat with O2 to dispute the charges at which point they agree they have messed up and they credit the money to the account. £65 last week.
Time for a bike ride to de-stress.