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Four week old appli...
 

[Closed] Four week old appliance broken down...

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[#3497372]

Bought ex-display but new (with 12 month manufacturer warranty) - who is responsible for repair - the retailer or the manufacturer and what are my rights (repair, refund, replacement etc).


 
Posted : 27/12/2011 10:14 pm
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Retailer.


 
Posted : 27/12/2011 10:15 pm
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'appliance' ๐Ÿ˜•

Does it not just need new batteries ๐Ÿ˜‰


 
Posted : 27/12/2011 10:19 pm
 mrmo
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retailer.


 
Posted : 27/12/2011 10:22 pm
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retailer, repair, refund . replace your choice.

Its not the washer drier from the previous thread is it?


 
Posted : 27/12/2011 10:24 pm
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The retailer because what they sell must be "fit for purpose", so unless whatever you've bought wouldn't normally be expected to last 4 weeks, they are responsible. You can ask for a refund if you don't want it repaired or replaced.

EDIT : Oh sod it, forgot this "Bought ex-display", don't know then - was it sold as seen ?


 
Posted : 27/12/2011 10:27 pm
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TJ yes it was. :-{

Ernie - it was sold as new with 12 month warranty


 
Posted : 27/12/2011 10:35 pm
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I shouldn't s**** but you do lead a life fraught with trivial disasters.

Hope its sorted


 
Posted : 27/12/2011 10:38 pm
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Ah, a washer drier, so never been used for display purposes then. Yeah, it needs to be "fit for purpose", which it clearly wasn't.


 
Posted : 27/12/2011 10:39 pm
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TJ - I do with this one - original one wasn't as described and had a fight to get that refunded now this.

Arse.


 
Posted : 27/12/2011 10:42 pm
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Youa re obviously not meant to have a washer dryer.[img] http://rmhh.co.uk/occup/gifs/mangle3.jp g" target="_blank">http://rmhh.co.uk/occup/gifs/mangle3.jp g"/> [/img]


 
Posted : 27/12/2011 10:45 pm
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I'll show those pictures to my wife ๐Ÿ˜‰


 
Posted : 27/12/2011 10:51 pm
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think I know what she might be doing with the mangle


 
Posted : 27/12/2011 11:38 pm
 Taff
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Bought from Currys? My Beko fridge freezer decided to konk out after a week. Got it fixed by curries then it went again. Went back to them and demanded at least 20% off a new alternative FF and I got it with free delivery. Would suggest you try the same if it can't be fixed.


 
Posted : 27/12/2011 11:43 pm
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No - bought from a small local retailer via EBay that specialise in ex display stuff.


 
Posted : 27/12/2011 11:52 pm
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No - bought from a small local retailer via EBay that specialise in ex display stuff.

Shirley PayPal dispute is your friend then?


 
Posted : 28/12/2011 12:12 am
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Turns out it wasn't broken - spoke to customer services and it has an 'uneven load' auto cut-out. It would have helped if the troubleshooting guide had mentioned that.


 
Posted : 28/12/2011 8:57 pm
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"uneven" as in all the clothes in the bottom of the drum?


 
Posted : 28/12/2011 9:07 pm