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[Closed] First Utility, any good?

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[#7632310]

£200pa cheaper if I switch, any reason not to?


 
Posted : 07/02/2016 4:54 pm
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I've not had any problems with them, do all my readings and billing etc. on line.

Took a while to work out what my monthly payment should be to cover a full year's power (they don't like you to underpay in winter and then catch back up), so I paid a winter rate right through spring, ran up a credit, and then eventually oscillated back to the right number. Aprt from that, they've been like the drains - you don't notice them until they go wrong.


 
Posted : 07/02/2016 5:00 pm
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Been with them twice and they've been fine both times. Can now send in meter readings via SMS which saves some hassle.


 
Posted : 07/02/2016 5:03 pm
 teef
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They've got nice usage/cost graphs on the web site.


 
Posted : 07/02/2016 5:04 pm
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Took a while to work out what my monthly payment should be to cover a full year's power (they don't like you to underpay in winter and then catch back up), so I paid a winter rate right through spring, ran up a credit, and then eventually oscillated back to the right number. Aprt from that, they've been like the drains - you don't notice them until they go wrong.

My exact experience with Scottishpower, whom I'm with now. Their new fixed tarif is more expensive though.

This adjustment period things is a PITA, you tend to end up paying more to cover yourself and then have to wait for year 2 for it to balance.

Thats why I'm hesitating.


 
Posted : 07/02/2016 5:14 pm
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Good here. We ended up about £300 in credit (we weren't checking) & they said 'Whoahh, steady on) & we knocked the DD down to suit.


 
Posted : 07/02/2016 6:32 pm
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Identical thread earlier today.


 
Posted : 07/02/2016 7:32 pm
 Drac
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