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Looking for some advice from experienced ebayers. I'm selling a groupset on ebay and the majority of the high bidders right now are based in Greece, Portugal etc which seems odd to me. Im hoping to get +£400 and so i'm wary of shipping abroad only to find the package 'lost' etc. The feedback of these bidders varies from 0 to 80. WWSTD?
Enrol in the eBay “global shipping program “ you post to a uk distribution depot and they take responsibility from there on. Wouldn’t entertain it otherwise.
As above. Do it all through eBay and global shipping. I believe once the parcel reaches the shipping centre it counts as delivered. I've done it a couple if times for rarer items and its been OK. The weak pound makes us cheaper.
I did as above selling a Lefty Oliver fork off my Cannondale Slate to a guy in Italy. Worked fine for me
I have an online business and my international sales have increased - just send it tracked and insured. An order I sent to Colorado got there in a week.
A lot of what I've sold lately has been to overseas buyers. Just use the global shipping and not had any issues at all.
As above, use the Global Shipping Programme. I’ve used it and had no issues.
The GSP is usually fine but do send tracked to the UK receiving centre.
I sent a small part Royal Mail large letter and it apparently never arrived (ie. probably got lost at the GSP centre), so I had to refund.
Fortunately it was a cheap-ish lesson learned.
“global shipping program“ is a massive win
Seems to place all fraud risk with eBay and remove any risk of 'not as described' claims. Once it's with eBay it's all their problem seemingly.
If they take responsibility then that is a win. We’ve always been nervous about using GSP...
As above, only via the ebay global shipping thingy. I'd probably feel different if it was something of many £.
Sent a group set to Germany via the ebay global thing, didn't clock it at the time as was £300 but all fine. Same result to Auz too.
From what I can tell with the GSP, if the buyer does complain it's not as described and wants to return it, you have to foot the cost of having it shipped back here?
I did GSP with some motorbike jeans.
American buyer complained and wanted a refund.
I said send them back for a refund.
GSP gave him his money back. I didn't lose any money.
eBay lost out, I didn't.
GSP Seems like a winner.