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Asking for my buddy, his MBP is now on its 4th keyboard with the known fault, he's had it 16 months and the first fault was within 6 months. Apple have said they won't refund him, but they will replace the whole computer once the keyboard has been repaired a 5th time.
Anyone know his rights for a refund?
Posted : 25/05/2018 11:09 pm
He can now insist on a replacement or his money back by my reading of the law.
guidance here
https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Posted : 25/05/2018 11:11 pm
I got told not to eat crisps near mine.
Better since.
Posted : 25/05/2018 11:21 pm