[Closed] cant log in?

Clear your cookies.

Still not working unfortunately! Goes to home screen but wont actually log me in.

After deleting your stw cookies? Worked for me and a few others? 😕

This worked for me too.

Oh so it’s a new forum ‘improvement’ as it reminds you to clear your cookies

im the opposite, cant log in on phone so having to use chromebook.......

I cleared cookies and history on iPad yesterday after a few issues, seems fine ATM. Will have to do the same on my Mac later..

Yup since the server moved locations it means some cookies are broke as they point at the old location. The fix is to delete the cookie for STW.

I did a complete Chrome clearance, I was logged out of everything and still can't get in to STW. I'll track down this solitary elusive STW cookie then and eat it.

Same here - Chrome, cleared cookies (last 24 hours only though). Login just returns the forum page logged out. Loada crap

Chrome / Android - 24 hour cookie clear didn't work, but all time cookie clear sorted it.

On android chrome. I log in and it logs me straight out.

Cleared cookies ,site storage and closed tabs. Anything else I should try?

Tried to reply to this thread on my phone but apparently I need to be logged in to reply. Sent from my iPad.

Have you deleted just the STW cookie DezB?

Clearing all STW cookies worked for me as well, thanks.

I had this issue. Just deleted the STW cookies (24 of them!) and now it seems OK

Yes, have now and it's ok.

For Chrome users, enter this in the address bar - chrome://settings/siteData

That lists all cookies, search for singletrack and there's a bin icon to clear them.

Just re-logged in and ticked the 'remember me' box, but checking on the list of cookies on Chrome (chrome://settings/siteData), singletrackworld does not seem to have provided a cookie. At least it's not on the list under 'singletrackworld'.

Same here. Repeated failure to be able to log in on Android Chrome on both phone and tablet. Clearing data fixed it. That and overall performance getting very tedious.

singletrackworld does not seem to have provided a cookie. At least it’s not on the list under ‘singletrackworld’. 

Edge browser makes it a pain as clearing cookies involves clearing all cookies for all sites, not selective.

chrome://settings/siteData

This one worked for me. Chrome on Windows 7 laptop

Chrome://settings/sitedata worked for me nice one.

Maybe put this post as a sticky with the date in the title.

I've entered chromesettingssite data in the address bar and it says it can't be found ,what am I doing wrong.

Have gone into site settings using the top 3 dots. Does that do the same thing?

I’ve entered chromesettingssite data in the address bar and it says it can’t be found ,what am I doing wrong.

You are missing the : and //. See above

Or from the three dot menu type 'content' into the search box and choose content settings. Cookies will be there

For me on Chrome desktop on Ubuntu the address is chrome://settings/content/cookies then click on "See all cookies and site data" which does take you to the siteData page but trying directly doesn't go to the same point for me.

Now click in the search box at top right and enter singletrackworld and you should see the list being filtered as you type

Went into chrome and clicked Clear Browsing Data. That seems to have worked.

Got it working on desktop but clearing cookies seems to make no difference on Android, any suggestions?

Edit: Scrap that, didn't realise it was defaulting to last hour 😳

I'm struggling on android, too. Anyone know if you can clear individual cookies on chome on android?

cleared everything. worked then got 500 error

Firefox for desktop. Clearing the cookie sorted it.

Cleared cookies ,site storage and closed tabs. Anything else I should try?

Yes..

Hop on left leg whilst kicking out with the right leg, do this twice then repeat sequence but spin anti-clockwise whilst pointing at the Sky and then perform four left eye blinks, two right, three left, seven right. Place left leg on the ground, open legs, spread arms open on the floor resting on your palms and rotate head through knees and kiss your ass goodbye..

HTHs

That was really hard work.  Chrome on Android.

I finally got it cleared it by:

Open the three dots whilst on the login page.

Press on the i button on the top bar.

Click site settings to clear and reset.

Immediately get out of Singletrack or the cookie comes back.

Close down Chrome.

Restart and all seems to be working.

Anyone know how to clear cookies on the mobile version of Edge? Clearing the cache didn't help.

Clearing cookies worked for me on desktop chrome, not on android but might not have fully cleared.

Ok, so clearing all cookies for all sites worked on android.

Ok, so clearing all cookies for all sites worked on android.

Yep, that's the only way that worked for me. All cookies, all sites for all time. I'd like to find a gentler way to do it on my other android device, though.

clearing cookies worked for me. Unfortunately now means i need to find all login details and passwords for all the other membership sites i use.

Subscriber since very early, nearly had enough.......

@theotherjonv - Most browsers keep login details separate from cookies, it's the "Would you like to save the login details for XXXX" dialog that pops up when you log in to a new site or change password. Assuming you click OK to that dialog. What you'll lose are things like shopping cart contents and other state information.

Incognito tab works on chrome android until someone works out how to clear just the STW cookies effectively (I know how to see and clear just the data for STW but clearing it doesn't work).

My phone can't log in.

im the opposite, cant log in on phone so having to use chromebook…….

Now it's the opposite, can't log in on chromebook but can my phone. I do most of my browsing on chromebook tho.  Haven't really suffered too badly from this mess of an upgrade so far but now I'm starting to get a (probably irrational) hatred of these adverts, and it's pissing me off when I think that each unwanted advert I see is actually making them more money....

Always been a supporter of the forum and firmly In the 'give em time to sort it' camp but I'm not going to keep trying to log on and view more adverts every time, losing a bit of patience now.....

Cleared the cache and cookies on my phone earlier, i can now log in again.

@whitestone

On two financial websites I've had to go through the whole 'this is not a recognised device' followed by sending a code to my registered phone number that i have to put in alongside username and password to be able to access my account.

Other non-financial (like my online physio, Facebook, Job Boards) it's just re-entering user names and passwords, but I haven't got directly into any of my 'member' sites since clearing cookies.

May be i cleared something else at the same time but either way it's a PITA

couldnt log in on Chrome (Chromebook), cleared STW cookies, logged in.

Cant log in on Android phone. Cleared STW cookies, still cant log in.

Not going to clear all, I have 100s if not 1,000s of cookies I dont want to junk just because STW have ****** things up again.

Imagine trying to explain to your gran she has to clear her cookies to be able to log on to Mumsnet today. FFS.