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Placed several orders with Wiggle over the past 2 weeks and just want to say how impressed I have been with the service. Next day delivery every time without paying for priority despatch.
wiggle are very very good!!
Yes, one day faster than CRC now, who have lost their edge in that respect
They weer about the same last time i tested them. Arrived the same day.
yup i must also agree , orderd a new hydration pack deliverd next day , without prority dispatch . great cheers.
more expensive than CRC to be fair
I got a lot of bits and bobs the other day but wasn't till couple of weeks later I noticed a part was missing. One email and next day arrives in post no questions asked.
Just don't get any ideas!
gold member there and everything arrives next day without paying extra.
first orfer from crc this week, next day too.
agree with mackem, seems a bit more expensive than crc
more expensive than CRC to be fair
not all the time. £20 cheaper on a pair of sidis I got last week.
I reckon CRC have lost the edge with delivery.
my order with crc says its been delivered but my postie has been 🙁
i wanted to fettle
You can always get wiggle to do a price match.
ChunkyMTB - MemberYou can always get wiggle to do a price match.
How do we do that Chunky?
and often with a little bag of free wiggle gummy bears in the bottom of the box 🙂
Yep, ordered items yesterday and here today - Fantastic!! Due to postal strikes Wiggle are shipping all orders by courier...
drop em an email
Ordered yesterday to come to home address knowing nobody would be there with the intension of collecting from post office in the evening and then realised, once order had been proccessed that they send via City Link so an emailed them to see if it could change the address and got a reply back within 10 mins to say they'd done it.
Arrived this morning with bag of sweets. 🙂
Made a right c*ck of an order last time, had to cancel, then couldn't use my e-voucher, one e-mail to wiggle to explain and recieved order next day with e-voucher deducted, well impressed. I like CRC but you don't get that kind of customer service!
Wiggle service had always been exceptional for me - got a duff muc-off chain cleaner last week and they even paid for the courier to send it back to them!
Not always the cheapest but worth it for the peace of mind IMHO.
Over the years i've ordered hundreds of pounds worth of stuff from CRC (probably 1000's actually) I've never received a solitary gummy bear.
i had some credit card fraud just after using wiggle!!!!!!
/get coat!
actually...they are sh1t hot.
sent a chain back (as I decided it was better idea to add it to my bike2work order ith ribble), refunded in full, no hassels.
Also very impressed. Delivery def better than chainreactioncycles but on a par with merlin (?). Also some good deals to be had.
I think the credit card issue has forced Wiggle to ensure that service is top notch. Not that it wasn't before then, but a bit of pressure is good to stop a business getting complacent.
Customer service is excellent and delivery is always fast. Overall wiggle are great. Usually [i]slightly[/i] more expensive than CRC mind.
I only use Wiggle, CRC and Merlin. Although i managed to get a pair of tubeless Storm Control tyres from Hargroves Cycles for £17.99 each, took a couple of days to arrive, but still pretty good methinks.