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[Closed] This is why I love Singletrack people

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[#3910183]

Bought a set of forks from the forum - great price, showed up on time, but when my LBS started to fit them, found out the damping and compression didn't work and would need an expensive service.

I paid by bank transfer as PayPal gets on my nerves, so I'm left hanging, right?

Except I email the seller, who - after a perfectly reasonable call to the LBS to make sure the problems are real - apologises profusely. He's had them on a little-used HT for a while, locked-out, and so didn't know.

Refunds me in full, no questions asked, before I've returned the forks, and offers me a tour of his local trails if I'm ever in the area.

Not to be too cheesy, but it restores my faith in human nature. Thanks mate, and to all other righteous STW members.

Ta


 
Posted : 25/04/2012 10:11 am
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Feels pride

Wells up inside


 
Posted : 25/04/2012 10:13 am
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name and shame!


 
Posted : 25/04/2012 10:16 am
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Seem to remember a similar case involving some brakes and a guy called Real Man, or am I getting confused?


 
Posted : 25/04/2012 10:17 am
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Seem to remember a similar case involving some brakes and a guy called Real Man, or am I getting confused?

2011 called, they want their witch-hunt back.


 
Posted : 25/04/2012 10:19 am
 DezB
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Yeah, he hoped you wouldn't notice! ๐Ÿ˜‰


 
Posted : 25/04/2012 10:38 am
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name and shame!

Surely name and fame?


 
Posted : 25/04/2012 10:39 am
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Rhid sounds like a decent guy


 
Posted : 25/04/2012 10:42 am