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Swinley Bike Hub Di...
 

[Closed] Swinley Bike Hub Dissapointment (Awful experience) ๐Ÿ™

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You used the wrong words thats why they wern't helpful.
If you had asked for 'high end H M I' they might have known what you were talking about.
Trying to rebuild the last flying Concord in your Dads garden shed isnt going to work if you ask a bike hire shop for an artificial horizon


 
Posted : 30/05/2016 9:00 pm
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Love a good cockpit to finish off a build, can't beat the ground control landing rubber either ๐Ÿ˜€
But on a serious note I have heard some of some interesting and disappointing stories from the so called 'shed' especially on customer service! Personally use another LBS for all of my workshop jobs and some parts.


 
Posted : 30/05/2016 11:25 pm
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It's Swinley. Got to moan about something if it's not about parking charges, shit/expensive coffee, ginger, cobbles, the f'cking Stickler or ground nesting bloody birds.

๐Ÿ˜›


 
Posted : 30/05/2016 11:47 pm
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Having seen/read of bike riders being referred to as Pilots, the use of the term Cockpit makes some sense here.


 
Posted : 31/05/2016 6:54 am
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3/10.
I thought it was going to be a rant about the lack of free trade coffee and organic sandwiches in the "cafe".


 
Posted : 31/05/2016 8:26 am
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Hang on, just gone and had a look
[img] [/img]

I was told that because they didn't stock it, it was nothing to do with them which is fair enough completely, but I was treated like a Neanderthal with I quote "Have you tried using the Internet? You've got a phone" before being told to basically bugger off with "stop bothering my mechanics with this as we are busy and don't need these stupid questions" a simple no would have been fine

They probably got the right idea, you were wasting their time! You were asking about stuff they don't sell, stock or have space for when they were probably trying to earn money doing what they do. Did you reply in the middle of the stuff you quoted?


 
Posted : 31/05/2016 8:32 am
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They probably got the right idea, you were wasting their time! You were asking about stuff they don't sell, stock or have space for when they were probably trying to earn money doing what they do. Did you reply in the middle of the stuff you quoted?

How the hell is anyone supposed to know that without asking ? You can't be wasting the time of a bike looking business asking if they sell bike parts... jeez, they have bikes, bits and parts on the wall, what else would they be selling ?

If he walked over and asked for a loaf of sourdough, now that would be wasting their time...


 
Posted : 31/05/2016 8:46 am
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I'm mostly thinking the quotes have some important text missing weeksy....


 
Posted : 31/05/2016 8:53 am
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If he walked over and asked for a loaf of sourdough, now that would be wasting their time...

You've not shopped in many London bike shops lately then?

http://www.lookmumnohands.com/menus/old-street-breakfast-menu
[img] [/img]

[img] [/img]

As I understand it the shed is the limiting factor, there's a oodles of space for an often closed cafe but barely anything for the bike shop,
quite impressive that they've got any sort of business going there, doesn't excuse grumpiness tho, even if the Op was being a cock(pit)


 
Posted : 31/05/2016 9:02 am
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I got the sense from the opening post that the initial question of 'have you got' was then followed up by several further ones wanting advice, when there were other people to be served and other things to do.

I also get the feeling it's a mild troll - maybe it happened but it's been embellished for effect. If it's totally made up, then it's grossly unfair to rubbish someone's business and reputation to get a rise.

I've never had any bad dealings with them, but I've never asked them for a sweet cockpit setup to furnish my steed ready for some shredding either.


 
Posted : 31/05/2016 9:03 am
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We have a notice displayed in our shop stating...........

Small amounts of free advice will be free, and freely given. Large amounts of free advice will probably not happen!

If we are not busy we do break our own rule on that second bit, simply to create goodwill, but when you are busy, and especially when you know that some big company on the internet will probably reap the financial reward for your imparted wisdom, then we just smile and direct the punter's attention to the notice.


 
Posted : 31/05/2016 9:10 am
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[img] [/img]

you ever seen a grown man naked?


 
Posted : 31/05/2016 9:16 am
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We have a notice displayed in our shop stating...........

Small amounts of free advice will be free, and freely given. Large amounts of free advice will probably not happen!

If we are not busy we do break our own rule on that second bit, simply to create goodwill, but when you are busy, and especially when you know that some big company on the internet will probably reap the financial reward for your imparted wisdom, then we just smile and direct the punter's attention to the notice.

This is everything that is wrong with cycle shops these days. Maybe you could charge for advice and your customers could get that charge back if they make a purchase?


 
Posted : 31/05/2016 9:20 am
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Give the OP a break. He hasn't said he went looking for free advice. He hasn't suggested he's looking to price match an impossibly low price off the internet and none of us know how long he's been into cycling. If the OP is fairly new to the sport and has got all his knowledge from magazines or internet it would not be surprising he's calling it a 'cockpit system'. As we all know, some parts of the media are so full of bullshit it's untrue. 'Gnarpoon', 'trail weapon', need I say much more...


 
Posted : 31/05/2016 10:01 am
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Slightly off topic but is that Mark sat in the window of that shop up there? ^^


 
Posted : 31/05/2016 10:29 am
 gray
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That's not a shop, it's an aeroplane.


 
Posted : 31/05/2016 10:42 am
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They may have not seemed that happy about it but I bet it kept them laughing all day after you left.


 
Posted : 31/05/2016 11:10 am
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When you climb out of your cockpit, do you high five over a game of volleyball?

[img] [/img]


 
Posted : 31/05/2016 11:21 am
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When you climb out of your cockpit, do you high five over a game of volleyball?

I do! Then pop off for five minutes of special 'me time'.


 
Posted : 31/05/2016 4:08 pm
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