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I don't get it.. Why is using one headset over the other being risky?
Aside from supporting a bearing and looking good (some look better that others) what else is there? Other than a bearing becoming rough (I will become rough a lot longer before it completely fails) that else can go wrong? Just change the bearing..
I've got Superstar headsets on a couple of bikes, actually looking now at an angleset one for a new build later this year. I've always been happy with SS product from pads to bars to rotors to headsets and wheels. Only time I have ever had a problem was a freehub that died (this was reasonably well known about 8 years ago or thereabouts), but it was dealt with brilliantly with a FOC rebuild onto a different hub model as the one that failed had been superseded in the colour I wanted.
As others have said, I totally get Neil's frustration with resurfacing of very old issues after best part of a decade, especially as the products in question are long gone. And TBH the only thing I can say is that there's the example why companies employ a client facing customer service person, as with the best will in the world, the person with the skillset to design, develop, manufacture products and scale a business are not necessarily the same skills to deal with direct to consumer queries. But that's all a minor aside. You'll be fine with a Superstar headset or any of their other products too.
Even a "simple headset question" gets ****ing ridiculous on here lately. Must be the covid mentality affecting people. Certainly is tiresome.
Even a “simple headset question” gets **** ridiculous on here lately
OK, OK - keep your crown race on.
Two CX bikes my end, one with a hope headset in, one with a superstar.
Both raced and (jet) washed regularly, both still working after a few seasons. Based on this I've got got a few more superstar on other bikes, work for me and are my go to.
Vondally sorry I never meant that you were even contemplating a troll war, just a jest at the trolls here. Your part has almost certainly been shipped by now, I hope you like it.
While there’s a lot of sensitive snowflakes on here who are offended by everything I say and are straight in to call their mates to add reply’s to back them up. I find that 99% of people (our actual customers) like honesty like this rather than corporate schmoozy customer service reply’s with no action.
Make nice parts in the U.K. , sell them for half the price of everyone else, don’t waste money paying people/media to do good reviews, sort the tiny number of problems, lots of return customers. That’s what we do.
Neil SuperstarComponents
Just taken delivery of a superstar headset, both top and bottom for the same price as a hope top or bottom.
i can see no difference, in both quality or manufacturing. I expect it’ll be as faultless in use too.
i love hope, and I do buy it but usually if superstar makes it I find it very hard to ignore that.
raptor chainrings are another excellent example.
neil if you’re still reading this could you make a similar reference system to hope for headsets as most of my purchasing dithering was to make sure I’d deciphered the codes etc.
Amazing that some folks are STILL trotting out the same tired stuff years later. 🙄
Not surprised Neil gets a bit riled by it.
I got my superstar Isotope wheelset the other week.
It's a work of art. Lovely build and feels like great quality.
Had a lot of wheels over the years and no issues at all.
Superstar are great for mtb
weird double post
FSA MX pro I bought for £12.50 or something stupid from On-One 9 years ago hasn't been touched for 15K+ miles on the commuter/tourer/cross/gravel bike type thing.
Neil, if you're still on, any news on when you might be getting Shimano 2-pot brake pads in, please?
Neil, no worries and thanks for the reply.
Package arrived and on inspection really pleased with the quality of the headset, well machined and looks well sealed.
Bought a hub which looks brilliant and a chainring so all good.
Nedraiper. After years of everyone copying and jumping on the bandwagon of brake pads I decided to bow out the market. Why? Just became overcrowded and based around who got the biggest crew of paid influencers to bang on about their brand. It became a bloodbath of discounting and I was more interested in making U.K. stuff.
Now that’s all gone we are relaunching with a small restock in early summer. We get asked about 40 times a day so I’ve relented
Neil SuperstarComponents
Woohoo, Superstar brake pads are coming back! Just in time too as my current stock bought before you stopped selling them is about to run out.
Regarding the rest of what you sell, I've been buying stuff for the last 10 year and only have one thing go wrong which was quickly sorted with no fuss. I remember being told not to buy a Switch rear hub as the freehub would explode but bought it anyway. It has so far done over 10k miles on a singlespeed commuter in all weathers. Still on the original bearing and the freehub hasn't exploded yet.
Following that I haven't listened to any of the detractors and they are where I look first for parts.
Keep up the good work.
Headsets - well the best I have had giving years of service over a few different bikes is a FSA Orbit Extreme Pro. The worst is a Cane Creek 40. Everything else is somewhere in-between those 2 including Hope, Superstar, etc...and all absolutely fine. They all needed bearings at some point as expected apart from the FSA. The Cane Creek seemed to eat bearings for fun though.
asbrooks
Full MemberI don’t get it.. Why is using one headset over the other being risky?
Switching from something you know and like to something new is always a risk tbh, known quantities are safe even if not necessarily the best.
Neil - cheers! Yours were cheap, worked and were quiet. First bought organics after getting hacked off with Avid howl - and £17 stock replacement cost.
Not surprised you canned them - can't imagine you made much money from yours, especially as I used to load up when you had them on bulk offers and discounted further!
You probably get asked so often because the alternatives now on offer are expensive enough that people have to put some thought into what to get.
superstarcomponents
While there’s a lot of sensitive snowflakes on here
Christ.
I had some sympathies regarding your post last night to be honest. Then you post that. Has it occurred to you that you could also be defined as the "snowflake" in this thread?
Sorry guys, just not a fan of that term.