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Before i start - i don't own a Spesh branded bike (MsMD does though).
I'm interested in buying a Command Post Blacklite and the only one that will fit my short legs is the 75mm version - which is apparently not imported into the UK.
I mailed Spesh UK for info and the head suspension guru mailed me back to tell me that, no, the 75mm version is not commercially imported into the UK. However, he just happens to have a small number in stock for warranty purposes and he would be happy to ship one to my nearest Concept Store so i can buy it! 8)
How good is that!
they are pretty good to be fair,
found a crack on my 08 stumpy fsr a couple of years back, replaced with a 2010 frame and they gave me a free set of forks, as the frame travel had increased and original forks were too short,
That is good service!
Got to love a Co. that will do that bit extra for customers.
I've used them a few times and have never been short of brilliant.
Best was when my 4 year old Roubaix developed a few very small bubbles in the top coat lacquer. Wasn't too bothered but had some time on my hands and called them on the off chance. The guy said the paint warranty was only for a year, but he was interested in seeing it as obviously it shouldn't happen. So I stripped the bike and gave it back to the shop where I bought it. Two days later I get a call. "Your replacement frame is here". Along with an upgrade to the next model up.
And that is why Spesh are always first on my list of bikes to try.