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[Closed] Sending one faulty wheel to Superstar - shall I send the pair, or just one?

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[#8279584]

Just a quickie - I don't think I'll ever get a reply from Superstars... I bought a pair of wheels, rear one is faulty. Can I only send the faulty one back, or do I have to send both (warranty job)?

Thanks!


 
Posted : 10/01/2017 10:18 am
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[url= http://www.superstarcomponents.com/en/contact-us/ ]http://www.superstarcomponents.com/en/contact-us/[/url]

...Or give us a call 0845 475 8338


 
Posted : 10/01/2017 10:20 am
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Don't see a problem with just sending one back, they can just rebuild it if hand built or swap out from another set of pre-built I imagine.


 
Posted : 10/01/2017 10:40 am
 Sui
Posts: 3149
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just send one back (experience). They are good at stuff like that, just the comms side is bad (you can never speak to them), you'll have a returned wheel within a couple of days - if you need something specific, put it in writing attached to the wheel or something.


 
Posted : 10/01/2017 10:48 am
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Thank you! Now all I have to do is clean the bike...


 
Posted : 10/01/2017 11:00 am