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I have a pretty new reverb (less than 6 months old) that came with a bike
However it has developed a problem that I am struggling to find the right terms to google for.
It seems to slip. So when climbing I can find that it isn't quite at full extension any more. Getting it back to full extension requires me to press the leaver.
Common problem? User error?
I have had a Reverb for 3 years, and have noticed 2 scenarios where it starts to sag a bit:
1 - when the pressure is too low... so pumping it up to 240 does the trick. This I have to do about once a year.
2 - when the seat clamp is done up too tight... had this happen today after I adjusted the height a couple of mm and then over tightened. Try using some assembly paste and doing the seat clamp up pretty gently.
Early reverbs had this issue, including mine
Was a warranty issue with one of the seals
Yes, sadly some of them seem to do it, whereas others don't.
Easy enough fix one of two ways-send it back to Sram tech via your dealer who'll either repair or replace it, or take it back to your dealer who should be able to fix it for you-we usually repair them ourselves to save sending them back as it's quicker-usually back to the customer same day or following day.
If under warranty (at 6 month it is)Return to place of purchase for return to Sram for a warranty inspection.