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I was quite surprised mine is retail boxed. I'm so used to getting mail order stuff in a clear bag I forget that's not how it looks in the shops.
Mine was included too.
Still waiting for mine, spoke with wiggle and it was dispatched on the 12th. We're all yours delivered by Royal Mail?
Must of got mixeds up somewhere.
Mine came via courier.
Ordered last Friday night arrived Monday.
Mine was RM arrived next day.
cheers guys. Wish me luck. Time to do battle with wiggle "customer service".
surprise surprise! Wiggle have managed to turn this into a freaking nightmare. All over £3 worth of plastic hose guide.
Useless chimps.
As the wife said only last week over a different issue.
NEVER.
EVER.
BUY.
ANYTHING.
FROM.
WIGGLE.
AGAIN.
You could use zip ties and email sram/fisheroutdoor in the meantime.
I wouldn't throw the baby out with the bathwater.
I thought of that but do we know for certain that wiggle are sourcing their posts from Fisher? I've not got a lot of experience with Fisher, are they likely to be that helpful?
But you're right, I'm not sending a whole reverb back for the sake of a hose guide (which is what they want me to do).
One small thing - are you sure it's missing? Mine was hiding inside another bit and doesn't have a full loop (to go around seatpost) - it uses a zip-tie to attach.
Yep, sure it's not there. I'm familiar with the reverb. Fitted several. I also know it's a sram issue not a wiggle one as the box was sealed. However, wiggle are hopeless in terms of customer service.
just in case anyone missed the wiggle reverb, merlin are now doing a similar deal although selection is a bit narrower - only 31.6mm in stock. £168 including the online discount