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[Closed] Question on Classified etiquette - bought faulty wheels

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EDIT: crazy keyboard capers


 
Posted : 03/01/2012 10:24 pm
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cruzheckler - Member

legend - to a certain degree ye, but surely if something is **** when you sell it (even if you do not know) the spirit is to help sort it. Or are you not to be bought from either?

very good 🙄

if the goods are genuinely ****ed then perhaps a refund may be offered, but buyers buy from classifieds to get cheap prices and they know that fine well (I buy loads from classifieds). If the deal turns sour then so be it. If the seller has tried to cover something up then they deserve to be named and shamed, if there is a fault that the seller didn't know about then that's just life


 
Posted : 03/01/2012 10:24 pm
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so good you said it twice?


 
Posted : 03/01/2012 10:24 pm
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I have been reading this with interest. I sell stuff for a living and am well aware or product liability issues, providing customer service etc. However, I am surprised at the fuss being made here. it is evident that the seller did not knowingly sell a 'faulty' item. And the buyer did purchase a knowingly used item, and not somthing like a seat post or stem, but a wheel with a fairly complex (and service) components. The important point imo is that there was no fault present at the time the transaction took place.

When buying used somtimes you get a real bargain and sometimes you may have to put your hand in your pocket........ still much cheaper than buying new (with which you get your warranty and buyer protection !)

Thats life I'm afraid ! it'll work for you as well sometime. (if it hasn't already)


 
Posted : 03/01/2012 10:26 pm
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indeed, apparently hitting return = "Send Post" every now n again


 
Posted : 03/01/2012 10:26 pm
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The important point imo is that there was no fault present at the time the transation took place.

and you know that how? Obviously it was broken when sold as it wouldn't have malfunctioned when the buyer used it


 
Posted : 03/01/2012 10:28 pm
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To my knowledge of the classified you describe some parts you have to the best of your knowledge and give a good history, plus answer any questions. You come up with a price you want and a buyer agrees a price with you. Once sold you are not obliged in any way to pay for repair work that wasn't needed to your knowledge when sold, they are used and offered as buyer beware at a price that reflects this. You should not mis-represent your items, and assuming rob has not done this, which it 100% sounds like he hasn't then there is no reason to give the buyer money. If you feel particulary nice you may wish too but there is no rule saying forum users must always be nice. Otherwise most of us would have been banned at some point. This thread seems to have been started purely to dirty someones name and try and pressure someone to pay up to the buyer.

It could be seen as bullying via peer pressure. You didn't discuss and agree the sale in this open kind of thread so why use it to discuss a problem with the sale.


 
Posted : 03/01/2012 10:29 pm
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I get wheels,look good, and spin fine in hand, goes on my son's xmas bike.

Sorry I don't know how to do that 'except from post' thing. (could someone explain that to me )


 
Posted : 03/01/2012 10:36 pm
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baronspudulike

+1


 
Posted : 03/01/2012 10:40 pm
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IS there any proof a LBS was ever involved in this?

Perhaps he fitted it himself, did it wrong then sold the stuff to get shot?

Pssst...he called your dad gay go beat him up etc.


 
Posted : 03/01/2012 10:44 pm
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dt swiss xr 4.2d (light scratches) F/hud hope pro11 straight pull with new bearings 9.5 /10 condition R/hub nukeproof (re spoked with [b]b/new f/hub[/b] £48 charge at lbs and told should cure the slipping under load)

My bold. Small wonder the LBS went bust, ripping peeps off like that.


 
Posted : 03/01/2012 10:48 pm
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Obviously it was broken when sold as it wouldn't have malfunctioned when the buyer used it

No it worked for a mile then failed. What if it had failed after 10 or 100miles? And for all anyone knows it could've worked for a while after it came back from the LBS but before it was sold


 
Posted : 03/01/2012 10:49 pm
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£48 hardly a ripoff for a new Nuke Proof freehub, fitted - http://www.chainreactioncycles.com/Models.aspx?ModelID=25865


 
Posted : 03/01/2012 10:52 pm
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For asking for money after a month of unsubstantiated use, I'd think you were a bit of a cheeky knut, but I'd have met you halfway. I'm nice like that see.


 
Posted : 03/01/2012 10:55 pm
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Obviously it was broken when sold

Again, you seem to be privi to knowledge that the rest of us aren't. If the wheel was broken at the point of sale then it wouldn't have gone any distance. It did work for a [short] period of time hence the OPs son being a mile away from home.

Although, I disagree that this constitutes a long walk home but that's a different issue.


 
Posted : 03/01/2012 10:56 pm
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£48 hardly a ripoff for a new Nuke Proof freehub, fitted

Didn't get one though, did he?


 
Posted : 03/01/2012 11:02 pm
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Would you have paid 107.50 for the wheels, I think you probably would and would of been chuffed still...........?
The seller was up front with the past issues, he believed he had got them fixed at the lbs. To be fair if I was the seller after a month has passed deals a good-un.
If we were talking about £60 to get it fixed then fair dues to contacting the seller, but for 15 squid I would not have even bothered to do that, [b]let alone post it all on here.[/b](knowing what this forum can be like!)
Just feel its a tad harsh.


 
Posted : 03/01/2012 11:02 pm
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Didn't get one though, did he?

Going by whats been said he did. Although perhaps the pawls and springs weren't replaced (but they dont look like part of the freehub)


 
Posted : 03/01/2012 11:05 pm
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This thread seems to have been started purely to dirty someones name and try and pressure someone to pay up to the buyer.

It does look abit that way given the buyer messaged the link to the seller doesn't it. I might be a bit more understanding if he'd ripped you off for hundereds, but its 15 quid, one month later, and even then it sounds like you got a fairly good deal.


 
Posted : 03/01/2012 11:06 pm
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Still pretty shit service from the LBS. I'm not a bike mechanic but if I were looking at a hub prone to slipping, I'd change the pawls and springs as a priority.


 
Posted : 03/01/2012 11:12 pm
 DeeW
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Just taken said wheel apart and pawls do look a bit worn. LBS must have been absolute monkeys /rip-off merchants to suggest changing freehub rather than pawls.

Interesting discussion in a way and I realise this is all shades of grey.

If I was buying something from a mate I'd expect 100% him to put it right without a question. And I'd do the same for a mate of mine.

If I'd bought it from a car-boot / guy down the pub, then caveat emptor, my loss.

Question is where does buying stuff off this forum sit? I'd hoped it was a bit more towards the 'buying off a mate' than some others think.

When we are buying stuff essentially unseen / untouched off unknown people on an internet forum we have to exercise trust. I guess up to now part of that was my assumption that if there were any existing (yeah, I know that's debatable) problems with the parts I bought most sellers would sort them. Seems based on this thread that some would and some wouldn't.

And to be honest, the only reason I did post up here was Rob's (in my view) rude response to my email. I intentionally did not name him, nor had I made a decision about whether I would.

...and it was a long walk home because my wife shuttled us out to the 'top of the hill' in the peaks to ride home. Serves us right for being lazy.


 
Posted : 03/01/2012 11:25 pm
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DeeW - Member
Question is where does buying stuff off this forum sit? I'd hoped it was a bit more towards the 'buying off a mate' than some others think.

Unless you know them then it's an at-arm's-length sale.

If you are getting something cheap then you can't expect perfection...if a mate id you a really good deal on something and a fault showed up would you be giving him a hard time? I'd not be your mate long if you did that to me...


 
Posted : 03/01/2012 11:30 pm
 Gnnr
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you do sound like you are making a mountain out of a molehill IMHO...
Its a classified forum - not one of your mates.

Stump up the £15 and move on, just one of those things.
Can't really expect to have ownership of second-hand goods for over a month and then make a fuss when they fail.

I think its been a bit harsh on the seller, certainly doesn't sound intentional.


 
Posted : 03/01/2012 11:32 pm
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all this for £15 😯 quite petty imho DeeW


 
Posted : 03/01/2012 11:41 pm
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IMO I think you got a cheap set of wheels even if you have to spend £15 on them. Shit happens when buying second hand all you can do is take the sellers word for it that they were working before you got them. If it was me I would like to have tried them when I 1st got the wheels to make sure they were 100% if not then you might have had a good case to ask for a full refund or some thing towards fixing them. With any thing second hand there is a chance that some think might be wrong or could go wrong with the item.
Any way I would had done the same as the seller after 4weeks on some thing second hand I would have said no as well.


 
Posted : 03/01/2012 11:43 pm
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...and it was a long walk home because my wife shuttled us out to the 'top of the hill' in the peaks to ride home. Serves us right for being lazy.

I hadn't thought of an 'uplift'. I had thought that you may have driven somewhere but it would have still only been a walk back to the car.

It does serve you right for being lazy.

Peaks you say? Your son must be pinkstiffee which means that the failure is clearly down to his XC/Freeride type of riding.


 
Posted : 03/01/2012 11:44 pm
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NO I didn't I sold a 2nd hand set of wheels with a honest description as to work carried out and desription,with no warranty implied or given or at at any point desribe any thing as perfect.

Agreed.

And, a MONTH?

How do we know it was only a mile? We don't. This seals it for me. No refund, or 50/50 at best.


 
Posted : 04/01/2012 12:24 am
 Taff
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This still going?!

off unknown people

This is a recurring problem and the only way to sort it is some form of appraisal for items bought. Like ebay or something similar? Even a sticky post at the start where people can comment and give feedback on users, and not a slagging off session that needs the mods attention every 5minutes but something useful for all.


 
Posted : 04/01/2012 12:29 am
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tempted to buy the pawls for you...........


 
Posted : 04/01/2012 12:33 am
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Taff

This is a recurring problem and the only way to sort it is some form of appraisal for items bought.

Its easy - just post on the thread when transaction is complete and say if you are happy or not - then the next person dealing with them can search their threads ad see if transactions went well


 
Posted : 04/01/2012 1:20 am
 hora
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Its even easier. I've posted back items three times. If I'm not happy it goes/went back. Thankfully the sellers saw sense.

Two times forks were spotlessly cleaned (who cares!) But badly needed a service. Funnily both were Magura's.


 
Posted : 04/01/2012 8:08 am
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Just how tall is your 10yo? It is just that mine is still fitting his Kona Makula with it's 20" wheels. And if I had bought him new wheels he would have been trying them out a lot sooner than a month after he bought them. Still would have met you half way though.


 
Posted : 04/01/2012 8:28 am
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DeeW - Member
Question is where does buying stuff off this forum sit? I'd hoped it was a bit more towards the 'buying off a mate' than some others think.
Depends on the seller. If they are a classifieds only user like both parties in this case then I'd treat them like the carboot seller in your example and only buy an item if it was a few quid. I would expect more from regular users and I have had some fantastic service to back this up.


 
Posted : 04/01/2012 9:08 am
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Can't we have a survey thingy put on the forum and let the voters decide?

Retrobike has useful feedback forum. Could that happen here?


 
Posted : 04/01/2012 9:11 am
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I never buy off people who just use STW for the classifieds (like the OP and his panto villian).


 
Posted : 04/01/2012 9:42 am
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we should be naming and shaming the [u]LBS mechanic[/u] - [b]he's[/b] the one who caused all this nonsense


 
Posted : 04/01/2012 11:20 am
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Right a few points to set straight and it's the end of it as far as I'm concerned.
1)yes it was a brand new f/hub I bought from crc as lbs couldn't get hold of one cost £30
2)lbs charge was £18 for fitting f/hub and re spoking r/wheel = £48.
3)f/wheel already had new bearings fitted.
4) springs and pawls are a separate kit to the f/hub body.
the only test I gave the wheels was by hand.
I am extremely peed of with this whole thread and I suppose it's at least given the stone throwers someting to get thier teeth into.
And yes I do feel in some ways to be being badgered into paying Deew something,which against my better judgement I will.
some people seem not to be able to see what they have got and only see what they think they've been ripped for.
recap. wheels £92.50 f/hub £30 lbs£18 f/bearins £16 post£13 = £77.
into my pocket £16.50 and he wants £15 back for spring and pawls.
I know what I sold the wheels for was my decision and I dropped the asking for him.

I do not buy parts or bikes to sell on. I am a serial upgrader and can't help myself,and if I do pass someting on it's usually at a loss.I have sold some very nice parts to some very nice nearly all of which have been on a bike of mine at one point or another. I have myself have been ripped a few times on ST and other forum's thankfully never for much and have always stuck by buyer/beware and a shrug of the shoulders.But I don't think it's the case in this instance'
Thanks for some of the positive/sensible posts and the rest,well !!!!
and btw I'm not just a classified dweller.


 
Posted : 04/01/2012 12:17 pm
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stand your ground fella, no need to pay anything?! 🙂


 
Posted : 04/01/2012 12:21 pm
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thanks for the support mate 🙂


 
Posted : 04/01/2012 12:28 pm
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*Reminds himself only ever to buy and sell among mates, for peanuts and beer*


 
Posted : 04/01/2012 12:28 pm
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Or get a full engineers report and underwritten by loydds. 😀
will be posting some stuff up tonight if anyone wants ripped off !


 
Posted : 04/01/2012 12:34 pm
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'only ever'


 
Posted : 04/01/2012 12:43 pm
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