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[b]lemonysam[/b]; all good points (and well-made). I do notice that on the acknowledgement email, it states "[p]lease note, for Credit Card and PayPal orders, payment is not taken until point of dispatch".
My singular item shows as 'order processing', but charged to my credit card (according to the issuing bank's on-line statement).
I am thus mildly disappointed, and not withstanding your post, will probably not bother trying them again when I've had good experiences with the usual suspects (CRC, wiggle, Merlin etc).
well I unsubscribed from their mailing yesterday as it was all I could do on their website and today I got an e-mail from them from their mailing list 🙄
TBH over a cheap as chips have a punt try I dont mind orders being cancelled but IMHO a company who provides no method of contacting them do so for only one reason and it is say all you need to know about their commitment to customer services.
Personally I wont use a company that give no contact information on their website [ nor subsequent e-mails either] so it is a No from me not that I can tell them this 🙄