there are still some decent prices on there. have they sorted the issues out so prices are now correct?
Slightly more annoyingly, the prices on the main sections still seem to be low but when you then view the product the price is up - a Poc helmet is showing at £49, but when you select it to view it, it is showing at £85...
Saying that, the gloves I've ordered still appear to showing the low price so hopefully they'll be sent out.
I checked earlier on everything that purchased yesterday, all have gone up in price, so I suspected that the cancellation of orders would begin.
My order shows as accepted on the sigma sports website, and the two things I ordered are no longer showing as in stock in the size/colour combo. See what happens tomorrow I guess.
Appears that the 7mesh gilet and jersey I bought have increased in price on their website but the Gore tights and Phantom jersey are the same price. No cancelation email as yet but I'd be more than happy if they only honoured the Gore items as they're still cheaper than anywhere I could find them.
Over the last couple of years I've become a bit of a fanboy of their kit (bib tights, bib shorts and two pairs of baggy shorts). Much better quality than previously owned Gore stuff from yesteryear.
I stumbled on some FOX gloves I was looking at - down from £35 to £15 from Sigma - and ordered them before I found this PSA.
Was going to look for other deals but thought it would be cancelled so didn't bother.
Just had a despatch confirmation email!
Order status shows as 'picking' so we'll see but I dont hold out much hope after two recent orders elsewhere were 'dispatched' before being told they didn't have stock of the item that was dispatched!
Order status shows as ‘picking’ so we’ll see
Likewise. I feel sorry for the poor folks in their order processing team who are having to work out what's valid and what's not, then cancel all of the relevant orders. I'm still living in hope, but ready for a dose of reality.
Just got email confirming order shipped.
Daaaamn!! A Deemax rim for £23 !! When only yesterday I ordered a £60 DTSwiss from CRC for my son's bike.
Thanks! Fox MIPS helmet for £35. Noice.
Order showing as in picking here too. But I think the helmet I ordered was the correct price
The 7mesh gilet on the other hand....👀
Mine says "picking" too. I suspect that doesn't mean much. Sigma would normally have shipped the working day after ordering I think - they've always been quick IME. Although I did order 3 things at roughly normal sale price range alongside the exceptionally cheap bibs.
I have an RM tracking number...
anyone else order any 7 mesh stuff? mines still says picking too - assuming it will get cancelled, could do with it telling me soon as i desperately need some new shorts so will look elsewhere
still picking.
bugger then assume the 7 mesh stuff clearly was a error then!
anyone else order any 7 mesh stuff?
if it is, it would be nice if they got round to cancelling the orders then and issuing a refund...
yep same - as i need the cash back to buy some other shorts
My mate has been in contact with sigma. Although T&C allow them to cancel orders it looks like they will be allowing them through. He has had a dispatch message yesterday (paid for quick delivery). My order is still picking but I am expecting it to land without issue.
ive just been on chat - yep as above they are letting them through no matter what - whether it was intended (to generate alot of income) and take a bit of a hit who knows, but it looks like my orders going through too
just hope the buggers fit now
It would be a good bit of PR if they do let them through.
Yeah it would definitely be some good PR and would certainly make me shop there again in the future more so than I do, in fact if they let it through I'll prob order the BB I need for my trek road bike from them even though I'll prob find it cheaper elsewhere. It'll be sods luck now though that neither item fit!
Mrs BS's order got cancelled in full even though there were some items that weren't suspiciously cheap and could just be considered clearance prices. ah well.
My order says 'packing' now.
I've not heard anything from Sigma either way. Did occur to me that one of the unintended consequences of such a widespread mistake (?) on sale pricing may be people throwing various sizes into their basket, due to Sigma also offering free returns? That could be some return postage bill...
Only one of my items was much cheaper than previous, but I probably wouldn't have taken a punt on the other items I ordered without that little inducement.
We'll see what happens but would be good to hear something today
7 Mesh - yes I ordered a Gryphon (down to £19!) jersey and it is en route according to the traking provided by Sigma.
I didnt hear anyrhing directly, but whem i went into my account i can check the status of my order
Mine also now updated from "picking" to "packing" 😉
Updated to packing here now too.
Order dispatched email just received
Just got an 'order dispatched' email for my £11 Troy Lee helmet, so that's good 👍
Mine's been despatched too. Was fairly convinced that at least some of it would be cancelled.
Dispatched e mail here too, genuinely surprised but pleasantly so.
My 7mesh bibs are now packing 😀 Fnrr fnrr.
Just got my order delivery confirmation, all items included. 😎
Same as above
Hmmm still picking here
Everything has been dispatched.
DT Swiss 240s rear hub for £65 shipped! Didn't think that was gonna happen.
My 7mesh bibs are now packing 😀 Fnrr fnrr.
Dispatched! I'm now a mix of being happy they're on the way and gutted that I didn't spend time looking for other bargains that I don't need (I did need the bibs though, honest).
from the timeline of this thread, I placed my order before anyone else and mine is still stuck in picking. I'll be mildy irritated if it doesn't get fulfilled.
Yep, all dispatched for me too. Top work Sigma...
Mine is apparently on its way, however I think I ordered some considerable time before I posted. And only one item of a fairly substantial order was on a silly discount, in case that made a difference.