Forum menu
Outstanding service...
 

[Closed] Outstanding service from MTBbatteries.co.uk (Smudge)

Posts: 3329
Full Member
Topic starter
 
[#2789664]

So my DX bastid light battery died last autumn and I bought a new one from mtbbatteries.co.uk. (Smudge off this forum) Great service - no problems...

That was until a couple of weeks ago when I stupidly shorted it out with a screwdriver - then it wouldn't charge up.
Before binning it I thought it would be worth asking Smudge whether it could be rescued - he said if I posted it back he'd check it out for me...

Well it's now back with me a couple of days after I posted it, rebuilt with a new protection PCB - free of charge.

Brilliant!

I will definitely be buying from him in the future.


 
Posted : 25/05/2011 9:35 pm
Posts: 0
Free Member
 

smudge IIRC not smee


 
Posted : 25/05/2011 9:37 pm
Posts: 25940
Full Member
 

smee was "electric" though - easy mistake to make


 
Posted : 25/05/2011 9:41 pm
Posts: 25940
Full Member
 

Oh, OP - you can edit the post and title if you get in early (within 15mins ?)


 
Posted : 25/05/2011 9:42 pm
Posts: 3329
Full Member
Topic starter
 

yeah cheers - edited it!


 
Posted : 25/05/2011 9:43 pm
Posts: 986
Free Member
 

Thanks for the kind words Neil 8)
You never told me about the screwdriver bit in the email ๐Ÿ˜†


 
Posted : 25/05/2011 10:30 pm
Posts: 0
Full Member
 

Can only second the comments about the service from Smudge/MTBbatteries.com. Bought one of the XML lights from him, got it within a few days of contacting him to enquire if there was any left, great communication with email updates and the like.
Was worried about buying a "cheap" light but am reassured by the service and communication from him.
Would deffo recommend him to friends (and have already..).


 
Posted : 25/05/2011 11:48 pm
Posts: 0
Free Member
 

Agree with everything above - great service from MTB batteries and I've heard the same from several friends.


 
Posted : 17/12/2011 10:39 pm