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[Closed] Orange ST4, Frame troubles

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[#1787511]

Hi all

I have recently bought an ST4 frame, its an 08 model. Just wondering if anybody out there has had any issues with theirs? I have been riding mine for a couple of months now and there is a small crack developing on the weld at the top of the rocker mount on the down tube.

I'm not too worried about it as I have the warranty, however I am a bit miffed, I thought Oranges were well known for being pretty rugged.

I have had issues with commencal Meta 5 frames, I went through 3, they all cracked in a similar place. I assumed those issues were due to poor quality manufacture, however I am beginning to wonder if its something to do with my riding? I am light, 9.5 stone, I ride aggressively but am generally pretty smooth, no big drops to flat or anything like that!

Interested to know of any known problems with the ST4

Cheers


 
Posted : 10/07/2010 7:07 pm
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Got an ST4 and can't say I've had any problems. Seem to recall someone once having a rear-end that wasn't long enough (causing the rear wheel to collide with the seat tube) and there's certainly been a thread on here some time ago about a 'crack' on the down-tube rocker mount before, but IIRC it was simply the lacquer/paint, not the frame or welding. At 9.5 stone, you should do very well to cause it any harm unless you've ended up with a dodgy one!

So, could be just the paintjob. Got any pictures?


 
Posted : 10/07/2010 7:24 pm
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Is it just the paint cracking?


 
Posted : 10/07/2010 7:24 pm
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exchange it for a 5 mate ๐Ÿ˜ˆ


 
Posted : 10/07/2010 7:50 pm
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Its not just the paint, it is running through the weld. I am an aerospace engineer and have a fair idea of a crack when I see one, paint on a weld does not just crack! Most people wouldnt even notice it but I have become pretty good at spotting these little cracks after so many commencals!

I think there probably have been a few issues with the original frames, I have noticed that on the newer models the weld has been brought round the top of the rocker mount slightly.

Rubberneck, thanks for the usefull advice... I rode a 5 and ST4 (demo bikes sent from Orange) together for a day on the DH trails at the forest of dean, in comparison to the ST4 the 5 felt like a bag of spanners, just didnt get on with it. In my book the ST4 is a better bike, I wont be exchanging it for a 5!


 
Posted : 11/07/2010 10:24 am
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Phone orange up, or email them a few photos, im sure they will sort you out as quickly as they can, they have already been good to me.

Which leads me onto a bike that hasn't! Bit of a hijack, but you don't happen to have any linkage plates (the triangle rocker plates) off of your meta do you, mine has cracked and im desperately tring to get hold of a set :(.


 
Posted : 12/07/2010 9:09 am
 j_me
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Did you buy it new? Beware as the warranty will probably only cover the original owner.


 
Posted : 12/07/2010 9:28 am
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Bigbob, Sorry every warranty replacement I had was an entire frame and I flogged the last one. So I have no Spare commencal parts.

j_me yeah I bought it new. Rutlands cycles had a batch of small 08 frames that they were selling at a discounted price. I'm assured I have the standard warranty on it.


 
Posted : 12/07/2010 5:51 pm
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Unlucky bedfo - expect Orange will make good of it though.
If you do take any photos, could you post them up so I know what to keep check on!? ๐Ÿ˜ฏ


 
Posted : 12/07/2010 8:33 pm
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I had one lf those Rutland 08 frams and I encounterd a problem with the cable guide. My thread on the subject is here: http://www.singletrackworld.com/forum/topic/orange-st4-cable-routing-question and I can confirm that Orange were exemplary in their handling of the situation and replaced the rear stays for 2010 versions for free without question. If it *is* a crack, drop them a line and send some photos. I expect you will get the same great level of service which I did.

PS, Great choice of bike. I adore mine.


 
Posted : 12/07/2010 8:43 pm
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Mattstreet, I'm not sure I could get the crack to show up on a photo as it currently is, its tiny. I'm off to Verbier for a week at the end of the month, I imagine that'll open it up a bit! Will get some pics and get it back to Orange then, will keep you all posted on how I get on.....


 
Posted : 12/07/2010 8:54 pm
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A friend at the Gorrick winter series late last year brought along his new ST4 and snapped the rocker on a very small drop off. He was highly miffed and the ST4 went back for a refund.


 
Posted : 12/07/2010 9:09 pm
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Touch wood, mines been fine + i've not been particularly careful with it. I think the '10 frames did have a different weld. Get Orange on the case, they seem to genuinely care + want to sort problems out.


 
Posted : 12/07/2010 10:11 pm
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Well just thought i'd finish this thread off now that everything has been sorted.

The frame went back to Rutlands and Orange have been amazing. I decided I didnt want another ST4 as although they ride brilliantly they just are not up to what I was asking of it. Orange took my 08 ST4 and replaced it with a 2010 Five for no extra cost! I didnt really weant a five but it does seem to be the only 140mm frame out there that can take a bit of stick. I'll learn to love I I reckon.

Just building it up tonight, Orange service is top!


 
Posted : 08/09/2010 5:14 pm