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Everyone likes to know how companys deal with warranty issues so i thought i would put my experience on here.
3 weeks ago i noticed a crack in the rear end of my 15 month old Lapierre. After contacting the shop, they arranged pick up of my bike and got it back within 4 days with a brand spanking rear triangle.
So basically i would like to say a big thanks to the shop - We love mountains, and to lapierre for sorting the issue quickly.
Definatley recommended.
Which model Lapierre out of interest?
You were lucky ! I had to wait 5 months for my s/arm ! No fault of the retailer, thats how long it took lapiree to make one.
By 2009 Zesty Swing arm was replaced in under a week too
stevede - 2010 X control 410. I put a post on here a few weeks ago, link below.
http://singletrackworld.com/forum/topic/cracked-lapierre-frame-advice-please