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Lapierre frame spar...
 

[Closed] Lapierre frame spares only available to original owner?!

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I'd be interested if anyone from Hotlines or Lapierre is reading this thread and would care to comment on the situation? It seems to me that one could quickly loose a lot of brand loyalty / reputation through rumour and uncertainty...............


 
Posted : 01/03/2013 11:57 am
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I was thinking of an XR729. I'm thinking again now ...


 
Posted : 01/03/2013 12:24 pm
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I was thinking of an XR729. I'm thinking again now ...

why? it'll be fine as long as you don't buy one secondhand.

Interesting how many LaPierres seem to fail as well.

there was a spate of faulty swing arms on the 2010 514s, all fully covered in warranty, not heard of others, I personally wouldn't buy a secondhand AM/trail bike.

Most bikes break, my trek fuel snapped three times, luckily all covered by lifetime warranty.


 
Posted : 01/03/2013 12:34 pm
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mattjg - Member
I've not read the whole thread but if this is true it's a bad move from Lapierre or any other brand. With money getting tighter and a good bike costing a few grand, resale value is important, and who's going to buy a pricey FS they can't get spares for? (Not me).

All of the (many) people that don't do much homework before buying


 
Posted : 01/03/2013 12:38 pm
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why? it'll be fine as long as you don't buy one secondhand.

because if I buy a new one then want to sell it it'll be near worthless to a second owner


 
Posted : 01/03/2013 12:38 pm
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because if I buy a new one then want to sell it it'll be near worthless to a second owner
not if you keep the receipt/invoice. I wouldn't buy secondhand but if I did I'd want proof of purchase, for faults and I wouldn't like to buy someones stolen bike.


 
Posted : 01/03/2013 12:48 pm
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I agree with you on the evidence of ownership, but that's not my concern here. My concern is the manufacturer refusing to supply spares to a second or subsequent owner. That's nonsense to my eyes.

If this policy exists then I think it's quite dumb. Car manufacturers, I believe, do what they can to support second hand values of their product rather than devaluing them.

Anyway whatever, there are plenty of other brands of bikes.


 
Posted : 01/03/2013 12:53 pm
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relatively small companies that sell a large proportion of their total volume as high-end bikes can't reasonably be expected to keep large stocks of swing-arms and front-ends

I see it the other way around - manufacturers should stand by their product and look after their customers, including I think secondary purchasers.

The way to avoid the need to stock large runs of spares is to make products that don't fail.

Also I see it in a manufacturer's interest to have strong second hand sales. Every branded bike on the trail is an advert for the brand, and it's also supplanting another brand's product.

Still, the market's the market and we all make our own choices.


 
Posted : 01/03/2013 12:58 pm
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my trek fuel snapped three times, luckily all covered by lifetime warranty.

This does not encourage me to buy a Trek.


 
Posted : 01/03/2013 1:00 pm
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