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[Closed] Is this a warranty issue ?

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Hi advice please I have a relatively new bike whyte t129s bought end if march recently it had its first free service and the rear wheel was re trued, as had become buckled. A couple of rides after this one of my spokes has snapped in the same wheel. Is this covered under warranty or is it just wear and tear?


 
Posted : 26/05/2013 4:54 pm
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I'd expect the shop to fix this for you if there are no other signs of damage. How did the wheel get buckled in the first place?


 
Posted : 26/05/2013 5:01 pm
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Not sure, just general off road riding, to be fair I do ride it quite hard but its not been in a crash or anything, I actually heard it snap and at the time I was on Tarmac


 
Posted : 26/05/2013 5:17 pm
 mrmo
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rear wheel drive side spokes? no over shifting and jamming chain behind cassette?

I would have a talk to the shop, spokes shouldn't fail at a young age, but it has been known for bad batches to make it on to the market.


 
Posted : 26/05/2013 5:23 pm
 br
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I'd just take it back and ask them if they could sort it - they may FOC, they may not.

Either way ask for their thoughts on why.

What I wouldn't do is charge in there telling you want it warrantied.


 
Posted : 26/05/2013 5:24 pm
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No problems with shifting at all, its literally just been serviced. I've a feeling I may just need a stronger wheel for my riding etc.


 
Posted : 26/05/2013 5:29 pm
 juan
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Spokes breaking, wear and tear


 
Posted : 26/05/2013 5:55 pm
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Google your bike and the issue just in case. Trek I think had a spoke issue with a 29er a few years back.


 
Posted : 26/05/2013 5:57 pm
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spoke or nipple? if nipple get the wheels rsbuild with brass nipples.


 
Posted : 26/05/2013 6:11 pm
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Spoke close to the hub.


 
Posted : 26/05/2013 7:45 pm
 mokl
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I had a spoke go 2nd ride on the last new bike I bought. Not broken one since. I wouldn't regard it as warranty.


 
Posted : 26/05/2013 7:51 pm
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1 spoke no, 3 or more, yes.


 
Posted : 26/05/2013 8:14 pm