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Hope VIsion 4 Crack...
 

[Closed] Hope VIsion 4 Cracked lens

Posts: 741
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Looks like a big crack in the lens, works fine.
Any thoughts, send back or can I get a spare and replace?
Needs to be quick as riding 5 days a week with it.


 
Posted : 07/12/2013 9:48 am
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The lens is also the optic and could now be letting in water so needs replacing asap
not sure if hope will send you one. they would not supply me with cables to repair their lights when I upgrade them .

be careful if you try to unscrew the front bezel as it sticks and can tear off the leds domes if the lens rotates .

my method is to spray with wd40 on the lens. and let soak for a while. then warm it with a heat gun
firmly hold the lens still and unscrew the bezel
some marigolds help here to grip the bezel .


 
Posted : 07/12/2013 9:57 am
Posts: 741
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Eerrrr I think it's going to be heading back up north....


 
Posted : 07/12/2013 10:07 am
Posts: 17447
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Hope aftercare is superb. Send it to them


 
Posted : 07/12/2013 10:11 am
Posts: 741
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Any thoughts on price? Maybe just over a year old....


 
Posted : 07/12/2013 10:43 am
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Chris - have you had any of my emails?


 
Posted : 07/12/2013 11:08 am
Posts: 27
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Any thoughts on price? Maybe just over a year old....

If Hope need to charge you, they'll contact you before doing the work.


 
Posted : 07/12/2013 11:15 am
Posts: 190
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I sent my Hope 4 back after it developed a couple of issues. Hope fixed it and posted it back to me FOC even though it was over 2 years old. Great service.


 
Posted : 07/12/2013 11:20 am
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My rubber battery case (Vision 4)split at the velcro tabs. This type of battery case is no longer available so they fitted the newer hard casing to my battery free of charge................and it's 5 years old.


 
Posted : 07/12/2013 6:19 pm