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[Closed] Great Service from Merlin Cycles.

 LMT
Posts: 543
Free Member
Topic starter
 
[#738493]

Im normally the first to complain about things not being right, but this time i want to thank Merlin. I brought some RS Revs back in october, due to cash flow stuff ive only managed to build the bike up recently and doh its just too big for me. 140mm travel is too much for my biking and my little legs!

So ive been searching for a travel adj spacer, got very few if any replies in forums and no spacer, tried TFT they wanted me to buy a £25 service pack why?? my forks are brand new i only wanted a spacer, my LBS's have been unable to help me, so i thought on the off chance will email merlin, got a reply today spacer is in the post!!

So thanks guys! Wish i had emailed you a week ago!


 
Posted : 27/07/2009 11:44 am
Posts: 2
Free Member
 

TBH never had anything but.
Best mail order shop out there IMO.


 
Posted : 27/07/2009 11:49 am
 Pook
Posts: 12698
Full Member
 

+1 for merlin service.


 
Posted : 27/07/2009 12:04 pm
 cp
Posts: 8970
Full Member
 

another +1 for merlin - without fail super good service.


 
Posted : 27/07/2009 12:10 pm
 LMT
Posts: 543
Free Member
Topic starter
 

I didn't expect to be sent one Free, would of been happy to pay a few quid, as it was my fault im sure i threw the originals out with the box a few months ago. I did tell them that as well so being honest pays as well!


 
Posted : 27/07/2009 12:13 pm