Forum menu
Good, old-fashioned...
 

[Closed] Good, old-fashioned customer service from Royce.

Posts: 6321
Full Member
Topic starter
 
[#2466967]

Have a Royce BB, and managed to lose one of the cone washers for the crank bolts.

Ring up Royce and Cliff (the guy who owns/runs Royce) answers the phone. I ask if they are available to buy, and he just says "Give me your address and I'll pop some in the post free for you."

1 day later, they arrive on my doormat

Royce = Nice people ๐Ÿ˜€

And they make cracking bike parts.


 
Posted : 14/02/2011 12:25 am
Posts: 9052
Free Member
 

I know they get a slating sometimes but 2Pure too. Needed a part for my Joplin. Sent in the post next day FOC.


 
Posted : 14/02/2011 10:14 am