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Cmon then which frame?
Just give them a bell and ask - I bet they'll sort you out.
It's not something I'd do in my lbs, but I might give it a go with CRC. Not exactly stealing food out of their babies' mouths is it?
This thread was against the ropes, I thought it was down and out - but an incredible resurgence in the final round.
I love you guys x
but I might give it a go with CRC
sssshhhhhhhh don't slag em off, the thread will be pulled, free market and all that
ok, let's turn this around and take a slightly different perspective on this:
1. If you send your frame back and get the cheaper one, they'll likely be selling the one which is currently yours at the new, lower price seeing as how they're discounting it. That means a little less profit for the business, and a little less in the pot for payrises for the employees (prob not earning a huge amount if working in a bike shop) or for investing in future growth which would generate a few more jobs in area of the UK which ain't that well off, overall
2. At work, you do things usually at a certain speed. One day, you manage to be super-efficient and do something at twice the speed. Your boss now expects you to do everything at twice the speed but won't be paying you any more or reducing your overall working hours (ie: halving the price of your labour). Feeling good or feeling exploited?
I honestly don't know how we've become such a bunch of calculating consumers - we know the price of everything and the value of nothing and then wonder why wages have gone nowhere for 10 years and the economy's stagnant...
Not read the thread, but for £50 you are being a whiny little.......
I once ordered a bike from CRC, that went down a further 5% before it was dispatched (~£200). I sent CRC a funny email asking if they would refund the difference to a loyal long term customer, which they did straight away.
Right now, as a student, £50 means a lot (nearly a weeks food shopping)
Sod the frame, when did students spend more than £50 a week on food? Unless 'food' is a euphemism for everything solid and liquid (& chemical) that passes your lips.
Once you start riding the frame instead of thinking about the price of it the £50 will be completely irrelevant. Or you could send it back and get the cheaper one...and keep it in a box...and see it discounted further...and send it back...and, well, never enjoy riding your new bike.
ok, let's turn this around and take a slightly different perspective on this:1. If you send your frame back and get the cheaper one, they'll likely be selling the one which is currently yours at the new, lower price seeing as how they're discounting it. That means a little less profit for the business, and a little less in the pot for payrises for the employees (prob not earning a huge amount if working in a bike shop) or for investing in future growth which would generate a few more jobs in area of the UK which ain't that well off, overall
2. At work, you do things usually at a certain speed. One day, you manage to be super-efficient and do something at twice the speed. Your boss now expects you to do everything at twice the speed but won't be paying you any more or reducing your overall working hours (ie: halving the price of your labour). Feeling good or feeling exploited?
I honestly don't know how we've become such a bunch of calculating consumers - we know the price of everything and the value of nothing and then wonder why wages have gone nowhere for 10 years and the economy's stagnant...
😆 😆 😆
I've changed my mind. Jim, send the frame back!
15-8 against at half time.
And to be honest, if money is that tight wtf are you doing spending it on a brand new bike?
😆I've changed my mind. Jim, send the frame back!
cmon, it's a fair comment 🙂
Leave it alone.
It should be about the bike not the price. You should be enjoying riding it.
Don't waste any more time on it. There will always be loads of possible scenarios.
you send your frame back and get the cheaper one, they'll likely be selling the one which is currently yours at the new, lower price seeing as how they're discounting it. That means a little less profit for the business, and a little less in the pot for payrises for the employees (prob not earning a huge amount if working in a bike shop) or for investing in future growth which would generate a few more jobs in area of the UK which ain't that well off, overall
Yep, that £50 pays for at least another ten FTEs, who contribute to paying for subsidising your university fees.
Pfft.
What frame is it? I'm dying to know!
*adds slimjim78 to the list*
So if you return it and the discover no stock to reorder at the discounted price, would you be disappointed? There is your answer.
Ns eccentric?
So if you return it and the discover no stock to reorder at the discounted price, would you be disappointed?
I know what I'd expect the retailer to be doing in this instance....
"Computer says no...."
🙂
I don't see a problem with this to be honest. If you can get it cheaper because they're offering it cheaper then why not.
I purchased a frame in the summer from Evans and if you find it cheaper within 7 days of purchase they refund the difference. I did and it just so happened it was on there website, I found out through an email they sent. Phoned them and they happily refunded me some cash. If they're happy to sell it for that price then why shouldn't you have it for that price?
"sorry sir there is no stock left in that size... however I can order another in for a £50 special order fee" 😉
Youre missing out on building and riding time! Just crack on and build the damn thing.
Don't waste any more time on it. There will always be loads of possible scenarios.
You're name is Rachel and you are my therapist.
if money is that tight wtf are you doing spending it on a brand new bike?
I'm guessing you're either minted with a collection of lovely bikes, or, you do not carry the impulsive cycle hording gene
You are perfectly within your rights to do so. Every time you ride that bike it will remind you of the £50 and the fact that you shouldn't have bought it because you couldn't afford it. Send it back.
Personally, I'd just suck it up. It won't be the last time it happens.
ok, let's turn this around and take a slightly different perspective on this:1. If you send your frame back and get the cheaper one, they'll likely be selling the one which is currently yours at the new, lower price seeing as how they're discounting it. That means a little less profit for the business, and a little less in the pot for payrises for the employees (prob not earning a huge amount if working in a bike shop) or for investing in future growth which would generate a few more jobs in area of the UK which ain't that well off, overall
2. At work, you do things usually at a certain speed. One day, you manage to be super-efficient and do something at twice the speed. Your boss now expects you to do everything at twice the speed but won't be paying you any more or reducing your overall working hours (ie: halving the price of your labour). Feeling good or feeling exploited?
I honestly don't know how we've become such a bunch of calculating consumers - we know the price of everything and the value of nothing and then wonder why wages have gone nowhere for 10 years and the economy's stagnant...
Well said.
Sounds like you don't really want the bike anyway. Send it back; get your money back; donate it to charity; become a buddhist.
Although we live in an era of ever compressed product lifecycles, timing does suck in this case.
Personally, I'd have written a nice email rather than started a thread, accepted whatever decision CRC made in good grace, and kept it. Judging by a few of the posts here, CRC seen not entirely unreasonable in these cases - more than can be said for some online retailers...
£50 is £50 but a frame reduced to £800 which you were just about happy to pay has now been reduced to £750. It really isn't that much difference on an £800 item.
If you can't really afford £800 then you can't really afford £750. You are probably suffering a bit of buyers remorse at spending the money at all.
If it was £100 and went down to £50 I could see more of a problem
(Yes, realise I will now be in your haters list)
I feel my haters post may have been misinterpreted slightly,, bad choice of words on my behalf perhaps, did not intend it to further alienate my position. Only started this thread as I was genuinely on the fence about whether any action should be taken. Mildly staggered by the response but still happy to have taken the collective opinions on board.
There's no wy I'd go to the hassle of sendi g the frame back for the sake of £50, but that's not really the position.
Realistically, you're in a situation where one polite email or short phone call will get you £50. Be daft not to.
Is your time to do this worth £50?
Also, if you order before returning (to make sure you get the 'bargain') you could have paid for both frames. So what if you cc goes into a statement?
If you don't order before returning, Sods Law says that the 'bargain' has gone.
And do you need to be in to sign for the parcel, another wasted day.
^^^ This.
I sold my flat 20 years ago for £57k..
I noticed recently that it's now on the market for £185k..
I think I'll be sending them an email later 🙂
Ok guys, as of today, the frame is reduced by £100.
Email sent to CRC, £100 is enough to have me no longer longer morally conflicted.
Peace x
Yunki - best post award to you my friend
My bike got dropped by £600 shortly after I bought it (see the Cannondale thread). You saw the price and you paid it. Enjoy the bike and move on.
Prices change.
Get over it.
Meh... We get people doing this all the time at work and so far as I know it's not put me out of a job. I can't imagine why you wouldn't at least ask.
I'd never pay full RRP for a bike. Same as buying a brand new car (analogy lovers)
The way I see it you have a few options;
1. Suck it up and get over it its only £50 (now £100 but still suck it up)
2. Email them and ask if they'd be willing to refund the difference
3. Send bike back order new one at lower price.
Repeat again next week when it's further reduced, and again the following week.
Were you not able to come to a decision without asking the Internet? Do you need help deciding between toast or cornflakes this morning?
Easy, Toast - cornflakes are forever being reduced in price and it just winds me up man
Prices change and timing is apparently everything in the bicycle buying world.
CRC do free returns, so no cost to you. It's legal. But morally grey.
Tosh. CRC is a business and can clearly afford to "take the hit" of 5% on this particular product... There's no issue of "morality" here.
They wrote the Ts&Cs that allow you to do this OP it's entirely their issue to deal with the outcome of their pricing decisions...
If you can live with the build delay and time spent returning the frame then get the £50 back. If you offer to save them the courier costs and they offer vouchers in return I would be inclined to take it, your in the middle of a build, so the £50 would probably end up going back their way on parts anyway...
there is a morality issue here: basically the issue is not can he do this but should he do this
CRC could afford to give him the frame, sponsor him and his mates and send them all on holiday to Whistler. This is still not the issue we are discussing.
Tosh. CRC is a business and can clearly afford to "take the hit" of 5% on this particular product... There's no issue of "morality" here.
Well everyone's entitled to their opinion but if you paid a bit more attention I think you'll find that post-2008 most people are heading away from the 'take what I can and sod the others' mentality, it's rather fallen out of fashion now we see the long term impact of it.
You may have noticed that salaries are going nowhere - that's because in the private sector at least, customers (whether consumers or businesspeople) are squeezing, squeezing and squeezing. Worth remembering that when you squeeze a business over bike parts - it means someone else, somewhere, gets less... sometimes with quiet serious consequences when businesses make people redundant or go bust.
It's one thing to do your online research and buy at the lowest price you can. it's another to deliberately exploit terms and conditions for your own gain...
Send it back, then buy it when it comes up as a recycled item, should be cheaper still, but you'll have lost riding time.
Junkyard - lazarusthere is a morality issue here
No there isn't. The Op is absolutely entitle, by law, to return the frame for a full refund. And do what he pleases with his money.
And he's perfectly entitled to buy another frame at the lower price - A price that CRC are happy to sell at.
Nobody is being ripped off here. And if both parties agree to a refund, which is most likely, then it saves both sides hassle.
My bike got dropped by £600 shortly after I bought it (see the Cannondale thread). You saw the price and you paid it. Enjoy the bike and move on.Prices change.
Get over it.
Paul's Cycles would give you short shrift if you asked IME.
CRC have been known to make goodwill gestures in instances like this.
I probably wouldn't have bothered asking for £50 on an £800 frame myself, but I wouldn't flame the OP for doing so. I know what it's like to be hard up.
OP - Hope you've learned your lesson here, don't start a thread on STW for this kinda thing.