I'm sure CRC have screwed up a few times... but in my experience in ordering from them for 4 years I have only ever had one single problem, a headset i ordered looked used, but i rekon someone must have sent that back to them in that condition, i suppose they could have checked, buti didnt really care as they readily replaced it. Other than that, and as someone who works on ecommerce websites, i can only say their delivery service is the mark by which i judge others. And we all know they are great for price. To be honest with some of their prices you could expect them to take their customers for granted. But nothing of it. They deliver for me every time. They are great with returns also. I have no need to blow smoke up their jacksies but that is simply my experience. They have generally been pretty good with email reponses and very helpful. Sure the phone is quie often jammed but i suppose its tuff being popular? Now i don't want to do down people that have problems. If it was me id be pissed too. But i rekon its reasonably rare with them.
Andy, whats the situation with my order, orer no. 3397369? Cheers, Kev
I'm having severe Royal Mail/ CRC issues.
.
.
.
.
1) Royal Mail (my employers) dont pay me enough, so I cant spend more money with them.
2) CRC ( with that in mind) wont be charitable and let me have stuff for free.
Seriously, when I see my customers getting CRC stuff, as a fellow cyclist I always go to a bit more trouble/time than I'm meant to to make sure they get their items.
Just be in, OK!!
@ Andy from CRC.
Parcels located.
We were carded by Royal Mail and went to collect from the local office. They handed over some parcels but not all. The CRC ones were retained in error. A call to them this morning has cleared things up and the good lady has collected them this morning.
