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Just received my Pro 2 hub back from Hope in record time. Sent it too them last week after suffering the much talked about maxle/hub failure and they ve sorted it free of charge. Without asking they also replaced the hub 'cassette holder' which had been gouged by the cassette that i was using. If that aint enough they didnt even charge me for retuning the wheel by courier in a shiny new box. Absolutely fantastic service and well worth a mention IMO.
Posted : 07/12/2011 4:25 pm
It's almost boring, the amount of "great service from Hope" threads you see.
Posted : 07/12/2011 4:29 pm
Yup, Hoops wheels re-spoked and re-trued as I had issues with them going out of true far too often.
Posted : 07/12/2011 4:56 pm