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[Closed] Endura after-service

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[#1911215]

A big thank you to Endura, mrs lost/threw out the belt for my Humvee's, contacted Endura and they sent me a replacement belt and no request for cash!!


 
Posted : 19/08/2010 2:52 pm
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You should have said - got loads sat in the bottom of the drawer. Never found a use for them as they seem so pointless on the shorts ๐Ÿ™‚


 
Posted : 19/08/2010 2:57 pm
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Always had super service from Endura, Two replacement water prroof jackets and one was five years old. Great company!


 
Posted : 19/08/2010 5:15 pm
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Thanks. I look forward to testing this hypothesis next time my 'only wore 4 times' click fast liners drop a stitch or 5!


 
Posted : 19/08/2010 7:39 pm
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I am after a cple of belts if ya fancy flogging them splash-man


 
Posted : 19/08/2010 7:42 pm
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swampi - ygm hopefully !


 
Posted : 19/08/2010 7:56 pm
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Interesting.

They charged me 35 quid to repair two pairs of worn mt500 baggies with an iron on patch that must have cost 20p and taken 10 minutes. They lasted 4 weeks before failing and they repaired them again doing the same thing. They're just failed after another 4-5 weeks and I phoned them two weeks ago about it. They've not got back to me since.

The thing is, they looked at them and said they could repair them before they made the repair (and charged me) and I get a nice letter with the second repair basically saying - thats your lot sonny. If I'd have know the repair would have been so half arsed I wouldn't have bothered in the first place.


 
Posted : 19/08/2010 7:59 pm
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This is a bit worrying, I'm about to send a eVent jacket to them for a 1cm x 2cm tear on the chest. Be interesting to see what others have to say although I must admit, the stiching on my MT500 lycra shorts isn't looking too great after a few washes.


 
Posted : 19/08/2010 8:11 pm
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The plot thickens... Seems like Endura need a serious dealing with like a boycott! Mind you Ive boycotted that many cycle clothing firms Ill have to resort to Primark or Marks' casuals dept. Back to my statement on previous Endura posts (2 in last 2 weeks)howcome outdoorsy companies seem to produce serious quality kit that lasts for ever such as Low Alpine, Rab, Mountain Equipment, Berghause, karrimor,Helly Henson etc... What is 'king wrong with the bikie types???


 
Posted : 20/08/2010 1:33 pm