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[Closed] Cross max enduro wheel woes

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[#7404763]

Hi guys,
After some advice please. I have now managed to break 3 spokes on my crossmax enduro rear wheel. All drive side. All broken at the nipple. Quick google suggests it's a fairly common problem. Is there something specific I should be checking? Or does anyone know of a Gloucestershire based company who could rebuild or repair the wheels for me? I will speak with slam69 tomorrow for their thoughts but wondered if there is someone with experience of these wheels localish to me. I'm not a hard rider, but these wheels seem to be made of cheese...I'm guessing something must be wrong with the wheel build but could do with some advice...short of chucking them in the bin!

Thank you


 
Posted : 20/10/2015 9:17 pm
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I gave up on my rear wheel, I was a regular spoke snapper or sometimes on compression they would just eject from the hub flange, drive side normally which was a pain as I had to take the cassette off to sort. Fortunately I totalled a grey crossmax sx rim around the time I was losing the will to live with the enduro wheel so I used the rear hub from that wheel and bought a front enduro rim, an expensive solution to the problem but I haven't had any issues since. I wouldn't buy another set though, the xl 's look more appropriate but I'll be sticking with conventional spokes and better hubs from now on. My superstar carbon am's on the other bike were a gamble but at £360 on offer last year they have turned out to be a bargain and far more reliable.


 
Posted : 20/10/2015 9:52 pm
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That's the annoying thing! I have superstar carbon am on my last bike! They were brilliant they lost drive side spoke tension but a quick twiddle with a spoke key and good as new! Need that offer to come about again and I will order a set!

I better replace the spokes in the crossmax and sell on to someone with more patience than me. Never touching them again!


 
Posted : 20/10/2015 9:57 pm
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Think there get a poor review on crc, went for the 27.5 xl's instead


 
Posted : 20/10/2015 10:05 pm
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Bent mine twice, without any major prangs so sold them for £400 and bought hope Enduro wheels for £350 - definitely the best idea!

Absolutely beautiful wheels and fantastically light but as you say - made of cheese and too difficult to repair easily!


 
Posted : 20/10/2015 10:33 pm
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Mavic produce a lookey-likey rear wheel built with the front rim and 24 spokes for their pros, so it looks like they're on standard enduros for the promo shots but they're effectively on SXs... Make of that what you will! Hands up everyone who thinks rear wheels should be weaker than fronts...


 
Posted : 20/10/2015 10:51 pm
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Weird, the SXs are brilliant, bombproof wheels. They made some invisible tweaks that ruined everything.


 
Posted : 20/10/2015 11:05 pm
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Stupidly I bought my set second hand! So I have no warranty, I have sent an email to uk distributor asking how I got about getting a wheel rebuilt at my cost. I don't expect any kind of helpful response and I have asked Mavic directly why the hell they supply a product not fit for purpose...not as if they are cheap! Again I don't expect anything back but it made me feel better! Rims made of cheese and spokes made of spaghetti! Paint them yellow call them enduro and charge gullible people like me a fortune for the privilege!


 
Posted : 20/10/2015 11:40 pm
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honourablegeorge - Member

Weird, the SXs are brilliant, bombproof wheels. They made some invisible tweaks that ruined everything.

IIRC it's the rear wheel of an ST, essentially.


 
Posted : 20/10/2015 11:47 pm
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They're easy enough to rebuild-I've done a couple of rears this year including mine ( I bought them cheap knowing it needed a new rim)
Any decent mechanic should be able to manage it without much trouble.


 
Posted : 21/10/2015 7:25 am
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Get them repaired under the mavic MP3 programme if your took it out


 
Posted : 21/10/2015 7:42 am
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The Carbon AMs are on offer. I have the Switch Ultra ones. After a LBS tune up after the 1st ride they've been great. I've ridden them at races and after 6 months solid abuse the rear is just a touch out of true.

http://www.superstarcomponents.com/en/am-carbon-wheelset.htm

http://www.superstarcomponents.com/en/am-carbon-switch-ultra-edition.htm

20% off Offer Code: FLASH20OCT


 
Posted : 21/10/2015 8:03 am
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russyh - Member
Stupidly I bought my set second hand! So I have no warranty, I have sent an email to uk distributor asking how I got about getting a wheel rebuilt at my cost. I don't expect any kind of helpful response and I have asked Mavic directly why the hell they supply a product not fit for purpose...not as if they are cheap! Again I don't expect anything back but it made me feel better! Rims made of cheese and spokes made of spaghetti! Paint them yellow call them enduro and charge gullible people like me a fortune for the privilege!

Standard answer is to send them back to the factory for fixing - expect to be bent well over. Which distributor dos you contact? Mavic are their own UK distributor


 
Posted : 21/10/2015 8:10 am
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I have emailed Madison and Mavic directly. I don't expect to even get an answer to be honest, but it made me feel slightly better. I think i have found a company with spokes in stock so i am going to replace all of the drive side myself. They are all breaking in the same place i am guessing its some kind of fatigue or build issue.


 
Posted : 21/10/2015 10:10 am
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legend - Member

Standard answer is to send them back to the factory for fixing

I had the old enduros, the 2007 models... Broke the rear axle xc racing, emailed mavic to ask for a replacement, they said non! send zem to france! I said uh, it's just the rear axle, they said non! send both wheels to france!

Mavic UK and Steve at Icycles saved the day but, really Mavic?


 
Posted : 21/10/2015 10:13 am
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Mavic produce a lookey-likey rear wheel built with the front rim and 24 spokes for their pros, so it looks like they're on standard enduros for the promo shots but they're effectively on SXs... Make of that what you will! Hands up everyone who thinks rear wheels should be weaker than fronts...

The 2015 wheels are the same width rims front and rear, no custom builds.


 
Posted : 21/10/2015 10:17 am
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The Carbon AMs are on offer. I have the Switch Ultra ones. After a LBS tune up after the 1st ride they've been great. I've ridden them at races and after 6 months solid abuse the rear is just a touch out of true.

http://www.superstarcomponents.com/en/am-carbon-wheelset.htm

http://www.superstarcomponents.com/en/am-carbon-switch-ultra-edition.htm

20% off Offer Code: FLASH20OCT

Trouble is i bought my last pair from them for about £360. So anymore now looks expensive in comparison. Think I am going to play it safe and go with Hope Enduro's


 
Posted : 21/10/2015 10:19 am
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russyh - Member
I have emailed Madison and Mavic directly. I don't expect to even get an answer to be honest, but it made me feel slightly better.

You might get a "we don't do Mavic" email from Madison if you're really lucky 😉


 
Posted : 21/10/2015 10:21 am
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Mavic have been like that since forever. Well, once they went to funky spokes anyway. I had a problem with a recently purchased helium wheel, they let the mavic dealer fix it, cost me about 20 quid in parts.

6 months later a mate split a crossmax rim (the one with the fore/aluminium spokes), back to mavic, 3 months wait, then they tried to charge him for the privilege, about 250 quid iirc. Still came back buckled. (local mavic dealer fixed it off the books........)


 
Posted : 21/10/2015 10:25 am
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Get shot of them asap, everyone I know who's bought then has had problems,

Goes to show the power of sponsoring some ews pros despite a terrible product !


 
Posted : 21/10/2015 11:07 am
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@Dougal, they were supplying the faked up rears for 2014 EWS, the Mavic truck was handing them out like sweeties to unhappy sponsored riders. Didn't know they'd swapped to those for the 2015 model but, says it all really doesn't it?


 
Posted : 21/10/2015 11:16 am
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Ordered the spokes going to rebuild drive side with new spokes. Found somewhere with 10 in stock! Then get shot! Before anyone asks i will disclose my frustrations when selling and sell cheap! Going order a set of Hope enduros cant see anything better for £300!!!


 
Posted : 21/10/2015 11:32 am
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Carbon AMs 26 inch with Switch hubs at £449 - 20% = £360. Considering getting a second set for my winter bike because they are brilliant and £360 is a snip for wheels. I've given mine some stick.

If you're on 650B then the Hope Enduro deal is a good one. They're smashing wheels, couple of my friends have them. Internal rim width (23mm) not as wide as Flow EX (25.5) at same weight but coming from the Mavic's won't be an issue.


 
Posted : 21/10/2015 12:11 pm
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Did you speak to 'ol beardy at slam?...he knows his onions


 
Posted : 21/10/2015 12:18 pm
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These the ones ? Check the reviews

[url= http://www.chainreactioncycles.com/de/en/mavic-crossmax-enduro-wts-mtb-wheelset-2015/rp-prod127005 ]Cheesy broken rims[/url]


 
Posted : 21/10/2015 12:32 pm
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Did you speak to 'ol beardy at slam?...he knows his onions

I haven't bothered him over these! Poor bloke wither groans or rubs his hands together when i bounce in!


 
Posted : 21/10/2015 12:40 pm
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These the ones ? Check the reviews

Cheesy broken rims

The the puppies. I may as well of fitted an XT cassette and disc to a Krespy Kreme doughnut!


 
Posted : 21/10/2015 12:41 pm
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I may as well of fitted an XT cassette and disc to a Krespy Kreme doughnut

awesum description 😆


 
Posted : 21/10/2015 12:48 pm
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I haven't bothered him over these! Poor bloke wither groans or rubs his hands together when i bounce in!

Im going to take in my avids for him to bleed soon 😆
Serves him right first he stocks road bikes next it'll be E-bikes 😉


 
Posted : 21/10/2015 1:03 pm
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He Loves avid brakes!!! I may stop by this afternoon and twist his arm around his new fatty project!


 
Posted : 21/10/2015 1:05 pm
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FYI just got some spokes from this shop, in stock and turned up the next day.

http://247cycleshop.com


 
Posted : 21/10/2015 1:16 pm
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Is that Superstar code still working for you guys? Says "Your cart is not eligible to this promotion coupon. " for me....


 
Posted : 21/10/2015 1:53 pm
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FYI just got some spokes from this shop, in stock and turned up the next day.

http://247cycleshop.com

Thats where i bought my last batch, but they now are out of stock! I just ordered 9 (i had 1 in stock spare) from a chap on ebay £40 delivered!!


 
Posted : 21/10/2015 2:03 pm