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Well, I've heard back from Santa Cruz and they are replacing the frame under warranty. Santa Cruz US said the cause was a slight carbon delamination in that area. They've not seen it happen there before but there is no generic problem and said you do get some random issues with bikes.
Have to say, I'm very impressed with customer service from Jungle and Santa Cruz. Also very relived it's been sorted, as not sure what I'd have done if they'd said it was paint, as I didn't believe it was.
Posted : 13/10/2015 10:50 am
A mate of mine had a LTc that cracked replaced with a new Nomad(including the shock)
Lucky chap. I loved that bike, and had I been treated a bit better would probably have been a SC customer for life.
Posted : 13/10/2015 10:53 am
A mate of mine had a LTc that cracked
As did I.
That's why I have a Yeti now.
Posted : 13/10/2015 10:59 am
That's why I have a Yeti now.
Not a SB66 I hope! frying pan/fire!
Posted : 13/10/2015 11:02 am
That's why I have a Yeti now.
😯 😆
Posted : 13/10/2015 11:05 am
Sounds like a good out come by SC and Jungle!
I've been watching with interest. The Bronson C S AM build looks good.
Posted : 13/10/2015 1:50 pm
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