Forum menu
ChainReaction Cycle...
 

[Closed] ChainReaction Cycles - No Response or Order Despatched!

Posts: 6382
Free Member
 

I remember the time when you could phone em up, a sales person would answer your call straight away, and as long as it was before 3pm the order got sent the same day! Hey ho...

This pisses me off also- fine if you don't advertise same day dispatch- I order from lots of places where it might take several days for the order to be dispatched, and I'm happy with that, but if crc say
[b]Same day dispatch on all ‘in stock’ orders that are received by CRC before 3pm UK Time Mon - Fri. [/b]

and don't do that then I'm not going to be happy.


 
Posted : 25/05/2011 7:04 pm
Posts: 0
Free Member
 

You'd think they'd be quieter after the credit card cloning fiasco. I know a few people who simply won't use them now.

My order placed on Monday afternoon is still in 'processing' limbo. Fortunately it's non-urgent so I'll wait.


 
Posted : 25/05/2011 7:24 pm
Posts: 6
Free Member
 

I ordered a pair of pre-built wheels on Sunday afternoon that were in stock - nothing at all. Emailed them today so I'll see if that gets me anywhere.

I do remember the days when CRC was as good as next day delivery.


 
Posted : 25/05/2011 8:03 pm
Posts: 6
Free Member
 

And now in their defense - I emailed them at 6.39pm asking what was going on and got a reply at 7ppm apologising for the delay saying they've had an unsually busy weekend!

Quite impressed. Will be even more impressed if it is dispacthed tomorrow as they've said.


 
Posted : 25/05/2011 8:06 pm
Posts: 0
Free Member
 

same here ordered sunday,still processing.

their prices are high nowadays anyhow.started shopping around instead.


 
Posted : 25/05/2011 9:54 pm
Page 2 / 2