we put them onto the distributor's warranty department. Customer got a new bike...
Good suggestion.
They should be willing to help educate the insurer, if there's a strong likelihood of a sale out of it.
we put them onto the distributor's warranty department. Customer got a new bike...
Good suggestion.They should be willing to help educate the insurer, if there's a strong likelihood of a sale out of it.
I agree that is a good idea. They keep asking for details of the warranty so Specialized can explain it to them.
Your bike is built under pressure and bagged from the inside to squeeze out any air. Any repair will just be a wrap around and fill. it might look the same but the construction in none continuous, so much weaker, and won't be the same grade of carbon. I wouldn't touch a critical tube repair on a bike from any repairer who can't do the repair at the original frame manufacturing temp, with the same resin system and at the same pressure. It's no better than putting bondo on a car. - test results from repaired frames show this.
Actually, I'm in a similar situation myself, just about to go to court over a RTA where I was hit from behind by a car on a roundabout as the driver attempted to turn across two lanes to exit the roundabout. Suffice to say i'll not be taking a repair to my made to measure italian road frame with less than 1000 miles on it.
Well, my bike is back and looks great 8)
First I paid for Healthcheck Level 2
http://carbonbikerepair.co.uk/#healthcheck
Then I received a full report that gave the frame a clean bill of health and a quote to refinish the frame and forks and replace the damaged shifters etc.
Quote was very detailed and enough to get the driver's insurance company to immediately forward a cheque for the full amount including the healthcheck.
2 weeks later and the bike is finished and it looks as good as new.
Went out for my longest ride of the past 12 months (65 miles) and it was great to ride a light bike again 🙂
Dont repair a carbon frame, a mate had a carbon fork fail and broke her back in an accident. Had to go to court for damages so well rewarded but still has no flex in lower back. Just not worth it, i think she was lucky
Dont repair a carbon frame, a mate had a carbon fork fail and broke her back in an accident.
One that had been repaired?
