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[Closed] Bontrager Mustang 29 Wheels - as fitted to 2012 Superfly AL Elite

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[#4206626]

Does anyone have any bad experiences with these wheels? My first ride (usual route) on my brand new Trek ended after about half an hour when it threw me off! I could have gone into a rut, or hit something (but we couldn't find anything - and it happened so fast) but I'm wondering if the wheel just failed in some way?


 
Posted : 29/07/2012 2:38 pm
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Eh? Are you saying your wheel buckled/broke? Post not clear?


 
Posted : 29/07/2012 2:50 pm
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Sorry - my first ever post in a forum! Yes, the wheel is well buckled! I wrote the post and I've been trying to add a picture of the wheel - hopefully be on here shortly...


 
Posted : 29/07/2012 2:54 pm
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[IMG] [/IMG]


 
Posted : 29/07/2012 3:06 pm
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Properly pringled. Did you hit a rut or rock?


 
Posted : 29/07/2012 3:18 pm
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Hi,
Looks familiar! First ride on my Anthem X 29 with Hope wheels same thing happened! Very baggy wheel build! Claimed a new rim under warranty.Yeah,threw me off bike and didn't hit anything! I would contact Trek and explain situation.Make sure I tensioned all the spokes before my next ride!
Thanx
Max


 
Posted : 29/07/2012 3:42 pm
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I wasn't aware of hitting anything! Walked back up the track to see if there was anything I hit but didn't find anything. There were plenty of ruts (Ridgeway in Oxfordshire!) either side of the track I was on but I didn't get the usual 'wobble on' in that situation - I was literally riding along one minute and then over the handlebars and on my back the next...

[IMG] [/IMG]


 
Posted : 29/07/2012 4:22 pm
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Result! After they checked over the rim and saw what looked like a crack, the LBS have advised me that Trek will be replacing (and probably upgrading) both wheels under warranty! 😀


 
Posted : 30/07/2012 11:58 am
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😀


 
Posted : 30/07/2012 12:04 pm
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Bought a Trek/Gary Fisher x-caliber 5 weeks ago, which came stock with a Bontrager Mustang 29er wheelset. I have had rear spokes repeatedly get loose. Not a little loose, rattling around loose. I have been diligent about checking/retightening and keeping the wheel true. I have had it checked by the LBS a couple of times. Most recently a rear spoke was broken. I am new to MTB-ing (long time roadie) and am a cautiously aggressive rider, keeping to an intermediate flow trail. My experience with MTB-ing is limited, but this seems a design or quality issue with the wheel. I had a similar issue with Bontager road wheels in the past. I am 6'1" & 178 pounds, so I don't think rider weight should be an issue.


 
Posted : 22/08/2012 9:41 pm
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Yeah - most Trek mtb bikes have a max rider weight of 300lbs - so no issues there! Trek are pretty good with warranty claims, so it may be worth pursuing that. I got upgraded to Rhythm Comp's - bonus...


 
Posted : 22/08/2012 10:00 pm
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Did they warranty the tire for you? This exact thing happened to me today. 2nd ride on my new bike on an easy trail. Don't believe I hit anything. Tire looks exactly the same.....


 
Posted : 31/08/2012 4:51 am
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cautiously aggressive rider, keeping to an intermediate flow trail


 
Posted : 31/08/2012 9:38 am
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Trek replaced both wheels for me. My LBS inspected the wheel and noticed it had failed where the valve comes through the rim...


 
Posted : 31/08/2012 9:44 am
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Did they warranty the tire for you? This exact thing happened to me today. 2nd ride on my new bike on an easy trail. Don't believe I hit anything. Tire looks exactly the same.....
🙄

Can we assume the tyre [i]unbuckled[/i] itself as soon as it was fitted to a new, straight rim?


 
Posted : 31/08/2012 10:04 am
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The wonders of modern technology...


 
Posted : 31/08/2012 10:12 am
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Ah - 29er wheels - they do that apparently!

Seriously though - either you hit something or the wheel is faulty.


 
Posted : 31/08/2012 10:14 am
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Wheel with tire:) Yes my wheel/rim is bent and my tire looks wonderfully straight when off and on a new rim:)


 
Posted : 04/09/2012 10:12 pm