British made Brooks saddles are no longer being shipped to UK customers due to Brexit uncertainty.
UPDATE: Extra, the UK distributor has been in touch to explain that Brooks products are still available through UK stockists and that UK made Brooks products are delivered from Brooks in the Midlands to Extra’s UK warehouse. More info here.
Customers attempting to purchase directly from the Brooks website though will still be unable too, see the original story below:
Brooks has manufactured saddles at its factory in the Midlands for 150 years, but Brexit uncertainty means that UK customers aren’t able to buy one of these luxury leather perches for the time being.
While Brooks is still based in the UK along with its manufacturing facilities, the Brooks company has been owned by Selle Royal since 2002 and all British made saddles are first shipped to Italy before being distributed Worldwide, including back to the UK. Many companies are still unsure how the new relationship between the UK and EU will work in terms of shipping, import duties and customs paperwork, and we have seen similar reactions for the likes of Rose, YT and Canyon.
Brooks announced on its website that they would no longer be able to accept UK orders for saddles after the 29th December. The statement suggests that this is a temporary measure, and also explains how their Returns policy will be extended to deal with “procedural delays”.
At Brooks England, we continue to produce each leather saddle in our West Midlands factory in more or less the same manner as we have for over 150 years. However, upon their completion, since some time these saddles are shipped first to our logistics centre in Italy and from there to Cyclists around the world.
Due to this, the ongoing changes in the Brexit situation have made it necessary to temporarily suspend all new orders to the UK at this time. However, orders received before 12.00 CET on 29 December will be regularly processed.
Additionally, we will be extending our return window for purchases made prior to this announcement so as to allow for easy returns despite procedural delays. For information about returns or any other questions, please contact our Customer Service department who will be happy to assist you.
We appreciate your patience while we analyse this situation and plan the proper administrative steps moving forward.
For more information and to be notified when shipping will resume, please subscribe here. By subscribing, you will only receive mails concerning this issue.Brooks England
We’ll keep an eye on this and similar news and update you once we hear of any changes.
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