Sold my old forks on Ebay two weeks ago.
Sent them off.
Buyer accepts them.
A week later the buyer raises a dispute saying the rebound and lockout doesn't work and would like a partial refund.
I agree to a full refund on the forks being returned.
A bit annoyed as I know they worked fine when I packaged them, I'd done a fresh seal service before listing them and checked everything worked fine.
Received forks yesterday.
Rebound and lockout doesn't work so issued refund (Ebay would've done this in a few days anyway) and dropped lowers off.
No oil in the lowers, foam rings bone dry!
On closer look the top nut holding the damper cartridge in has been undone - small mark to it that wasn't there before suggests an adjustable spanner has been used.
The lockout dial also has a few scratches to it that wasn't there before.
Remove the damper and the rubber has split, no oil in it so would not work.
They must have swapped the internals out before raising a dispute!!
To say I'm annoyed is an understatement. Especially as the buyer works at a bike shop (forks were returned using the shop account, address matches where I sent them to). There's no way I can prove any of this (forks look correct as the lowers and stanchions are mine, serial number matches), they've been very clever!! Doesn't take away from the fact that I'm left with unsaleable forks and am down the original postage.