I have one – been using it twice a week and once a weekend for the last four weeks.
It came in a nice box, well packed, good instructions, all the little clips/zipties/fasteners, bleed kit etc.
Fitted very well, I did not need to shorten the hose, so no cutting or bleading. Took about 30 secs to stick the post in, and say four or five mins to route the hose using the selection of well made and thought out clips they supply.
I fitted it RH and the bar mounted thing is not obtrusive or sticky outy. I mounted my SRAM shifter on it as thats how it can be used. Very neat and tidy. I cant see me breaking it in a crash unless its a very unlucky fall.
The action is fantastic, smooth and adjustable from fast to slow. Ive set it slow so I can raise/lower it a smidge for ‘woods’ riding or all the way down for DH style. Then a quick push it comes up for the climb.
Once fitted I am now addicted to using it. I seem to use it all the time now and dont think about it.
Ive not used it in mud – given the weather thats not surprising. But the quality of the kit, the little extras they sent, the beed kit, and the way it works just shouts quality. Plus SRAM do have a very good service center in the UK. Ive no doubts about it and feel comfortable with the back up.
Is it worth the money – well thats a personal thing. Is it top quality with good smooth action – Yes.
In use you cant feel any movement in the seat, if you waggle it there is a tiny perceptable amount of movement, but not with you bum on it.
The seat clamp is good and as solid as the Thompson I took off.
The infinie level of adjustment plus the adjustment of return speed and range of drop sell it. Nevermind the quality and easy of use. You wont need to faf about with cables when the weather goes sour.