Well, i’m not a PX hater and have not experienced any issues with them, and will likely buy a few bits and bobs from them because there are still bargains to be had (Parkwood frame for £89?).
BUT, it is clear the business is run pretty poorly. I think blaming Brexit is a bit of an excuse and not a real reason, possibly a factor among others. I think all of the (very valid) gripes listed so far are outward signs of this. Their bewildering range of bikes and bizarre parts and clothing shows a lack of strategic thinking. I find their ‘every friday’ sales promotion fairly pathetic, as it focuses on flogging 3 year old bib shorts at implausible discounts. Also, they still haven’t employed anyone to proofread or update their website, which adds to the feeling of lack of professionalism.
It’s a shame, because they have some decent bikes in their range, and if they tried i’m sure they could make it work better. Instead they have people like Alpkit coming along and showing them how to do it properly (not a complete or fair comparison, but an example of doing things well).