Hi All
Ok Im a previous customer of CP and last night-early this morning my wife was on-line looking at dates for next year at Longleat.
She found an attractive deal and booked. As it was a good price she continued and made 3 further bookings covering till Easter 2013.
She booked, paid the various required deposits for all 4 bookings. We recieved via e-mail confirmation for all 4 bookings and that the deposits were recieved and showed balances left.
Today my wife has recieved a phone call from C-parcs head office stating that an error was made on the website prices and that all 4 holidays would be cancelled.
My wife asked if they could do that? The woman form CP said in their Ts and Cs Yes they could. Anyway the debate ran on and we have one holiday en-tact and 3 that CP have cancelled.
I have looked into their T's and C's and cant see how they can do it.
We have done everything correct as mentioned in section A7 and the CP staff say they can cancel due to section H4.
Please read and see what you think.
Remeber we had confirmation for all 4 and paid 4 deposits too.
Center Parcs T's and C's--------------------------------------------------------------------------------
Mike
