Merlin cycles pulling a fast con be cautious

you may get a e-mail from Merlin cycles showing some good deals on Shimano XT centre lock rotors so you select your size put them in the basket the basket shows the XT rotors your getting or think your getting
but when they arrive there the poor slx ones not the XT they change the item code to the poorer slx ones, when you contact them you get pictures for reference purposes only which is total w@n!/ so be cautious Im done in with this shoddy practice unless we stamp this out this will become the norm.

What about some superstar rotors? Although I’ve heard about people being court out by them aswell.

Can the OP link to the page with discs on? The only one I see is this one:

Which has a pic of a XT rotor, but you have to select which one you want? So you’re saying you selected an XT one, but got a SLX one? Or you selected an SLX one, but thought you would get an XT one, due to the picture?

Does your Mum know you are using the internetz?

OP whats the problem ? my basket shows what I have clicked on they are all clearly labelled and priced ? or am I missing something ?

so you think thats its fine to show a picture of soemthing your not getting even when you put it in the basket ?? thats not how it works

So OP if you are not happy with your purchase send it back under the distance selling regulation

Which product did you select from that list ? A SLX rotor (one of the top three) or a XT rotor ( items 4-6) ?

Oh my god.

who goes of codes I cant tell you what rotor is what code not unless your some sort of rain man, I loo for pictures when on a web site the picture shows XT you get SLX wrong.

Well I clicked on an xt rotor it put an xt rotor in my basket .I click on an slx rotor it put an slx rotor in my basket and charged accordingly .I dont see a problem.

😆

did you speak to merlin and ask for a refund? or just rush straight to a keyboard with no punctuation marks and start ranting on the internet?

Just to confirm.

You saw the picture of the XT rotor, and the clicked the cheapest option where it says SLX, and then you received an SLX rotor?

my basket shows XT how do I know what code is what rotor I look at pictures when shopping not codes if the product shown isnt the one your getting it should tell you ??

OP are you looking at the same thing as the rest of us which is the page linked above where there is a picture of a rotor and a list of rotors with type size and price ? I cant see how there is a problem .As I said I put a couple in my basket and all was correct.!

C’mon, fella.

You didn’t have to be working at Bletchley Park to work out this code…

*troll*

You just read the description of the item and put what you want in the basket – SLX,XT,XTR it’s all marked pretty clearly. If it was ambiguous or blatently wrong i’d agree with you but seems fine to me.

If they created a product & picture for each item there would be people moaning it was too hard to find what they wanted!

Personally i’d have a hard time trying to work out which one of Shimano’s many similar looking discs I wanted from looking at a picture, i’d just look at what it said next to the buy button.

merlin replied with the pictures for illustration purposes only which isn’t on the screen anywhere or in the basket, u have to say I’m surprised your not against this sort of thing, you buy with your eyes you get what you see in the basket surely ?

So when you clicked, you couldn’t tell the difference between XT & SLX, but now it comes to complaining you seem to have worked it out. 🙄

But look at the frickin’ picture not those voodoo words 🙂

But look at the frickin’ picture

They do say the first bite is with the eye.

*troll*

Quite possibly, but it’s not hurting anyone.

so you think thats its fine to show a picture of soemthing your not getting even when you put it in the basket ?? thats not how it works

If i choose an xt rotor i expect an XT rotor
If i choose an SLX rotor i expect an SLX one

I dont expect to get what the picture shows especially when it is a different item from the one i have chosen
Imagine you choose XTR and they send you the XT one in the pic , I assume you would be over the moon with them then ?

I look at pictures when shopping not codes

Hopefully this has taught you why such an approach is foolish
Return it as the distance selling regs protects you from merlin though I think they actually need protection from you

I have nothing constructive to say, I’d just like to register my amusement! Worst “fast con” ever!

If i choose an xt rotor i expect an XT rotor
If i choose an SLX rotor i expect an SLX one

BUT LOOK AT THE FREAKIN’ PICTURE!

You get what you put in your basket .I buy with my eyes I dont know which rotor that one is. I have xt but im not walking to the garage to see if its that one ! My basket has in it what I clicked on in the menu

they send you an e-mail telling you deals on shimano I think 203mm rotor nice price i click on the correct size the picture shows an XT rotor im thinking thats the boy jobs a good un, im not checking item codes its a line of numbers means nothing to normal people.

you buy with your eyes by carefully reading the product description and model you get what you see in the basket surely or is it caveat emptor?

What if it was a picture of words?

they send you an e-mail telling you deals on shimano I think 203mm rotor nice price i click on the correct size the picture shows an XT rotor im thinking thats the boy jobs a good un, im not checking item codes its a line of numbers means nothing to normal people.

Heh.

I think they actually need protection from you

I think its his parents who should have used protection ! 😆

I’d like to contribute to this thread by saying that I think Jamie is one of my favourite forum posters.

OP. Just send the rotors back and look upon it as a lesson learned.

Why has nobody asked the Op how much they paid for the rotor?

Or just use the cheap rotor as an upgrade on your apollo ,you need good brakes on your paper round after all.